Getting Started for New TTU Students

Finding your username       Setting your password       Using inbox email       Using the PC Labs

Welcome to Information Technology Services at TTU. 
Here are some tips to help you get started.

As a student, you have access to at least two different accounts.

• your University PC Lab account which gives you access to inbox.tntech.edu email and over 30 campus labs with a variety of specialized software packages as well as access to iLearn, the online Library catalog and to ResNet in the residence halls.  If you are registered, have paid your fees and confirmed your registration via Eagle Online, then your account will be activated for Fall 2008 by August 22.  If you are having problems logging in at inbox.tntech.edu please email MailAdmin@tntech.edu

or call Operations from 8:00 am to 4:30 pm at (931) 372-3388.

• your Eagle Online (Banner Self Service) account for online access to your records allowing you to view grades, register, pay fees, etc. over the internet.

  • From the TTU homepage, locate the "Quick Links" drop down menu bar in the upper right corner. Scroll down and select "Eagle Online."

  • Login using your T Number as your User ID and your PIN as the password. 

  • When you log in for the first time, you will need to set up the security question and answer option. You will use this option if you forget your PIN.

  • If you forget your PIN, enter your T# and click on FORGOT YOUR PIN. After answering your question correctly, you will have your PIN.

  • If you get the message YOUR LOGIN HAS BEEN BLOCKED, you need to contact the Registration Center (931-372-3966) or, after 4:30, contact Information Technology Services (931-372-3388).

  • If you change your PIN, DO NOT use all 9s.

Finding Your Username for Email and the PC Labs

• Your username is usually your First and Middle initials, followed by up to 8 letters of your last name, followed by two digits.  For students beginning Fall 2008 it will usually be 42.

  For example, Jane Q. Smithsonian's username would be:  jqsmithson42

(If you were readmitted from a term prior to Fall 2003, then it will usually be 31.) 
 

• To get your username, log into Eagle Online and under the Personal Information section select Campus Email address.  The part of your email address before the @ is your username.

Setting Your Password

Before you can use your email or iLearn account, you must change the password!  If you have successfully logged in via ResNet, then you have already reset your password.

• Initially, the password to your inbox.tntech.edu email/PC Lab Account/iLearn is set to your TTU Banner ID (T number).
• Decide on what you want your password to be.  Choose a password of 6 or more characters, using letters, digits, and special characters.  Your password is CASE SENSITIVE so whether a character is typed as a capital or small letter matters to the system. Be sure the CAPS lock is off.  Do not use common English words found in the dictionary. You could use the first letters of a phrase with some numbers, such as "I am here to Learn until # 2012!" which would make your password: iahtLu#2012! 
• Change your password here or do it as part of the first time you login into a PC Lab or to ResNet.
  • Enter your Username.
  • Enter your old password.  Initially this is your Tech Banner ID (T number)
  • Enter your new password in both the New Password and Confirm Password boxes.
  • Click the Change Now button.
• If you have forgotten your password, to have it reset come to the Help Desk in Clement Hall 313 lab (open days and evenings - see lab schedule) or during regular office hours (8:00 am to 4:30 pm) come to the glass window--Clement Hall 226.

• Open your regular browser and go to:   http://inbox.tntech.edu
• Or from the TTU Home Page, click on the link to Students and Alumni email in the Quicklinks drop-down menu near the top right of the page. 
• At the Inbox Login Screen:
   
  • Type your username (for example: astudent42)
  • Type your PC Lab password 
    (If you are a new student, you must FIRST reset your password from your Tech Banner ID (T Number).  See tips on selecting a strong password.)
  • Click the Log In button
     

• Click on the Compose button to begin typing a message.  

• Please note that you are limited to 20 MB of email space.  If you exceed your quota, additional email will NOT be delivered.  After deleting a message, if you want to immediately recover the space, click on the Trash folder, select all message and click on Delete.

• Click on Help for more detailed information on using inbox.tntech.edu

• If you are having problems logging in at inbox.tntech.edu please email MailAdmin@tntech.edu or call Operations from 8:00 am to 4:30 pm at (931) 372-3388.

• For more information, see FAQs