Tennessee Tech University

As a student, you have access to at least two different accounts.

Your Eagle Online (Banner Self Service) account

• For online access to your records allowing you to view grades, register, pay fees, etc. over the internet.

To access your Eagle Online account:

• From the TTU homepage, locate the Current Students drop-down tab at the top above the Search bar.
• Select Eagle Online.
• Login using your T Number as your User ID and your PIN as the password.
• When you log in for the first time, you will need to set up the security question and answer option. You will use this option if you forget your PIN.
• If you forget your PIN, enter your T# and click on FORGOT YOUR PIN. After answering your question correctly, you will have your PIN.
• If you get the message YOUR LOGIN HAS BEEN BLOCKED, you need to contact the Registration Center (931-372-3966) during regular business hours 8 am to 4:30 pm.
• If you change your PIN, DO NOT use all 9s.

Finding Your Username for Email and the PC Labs

• To get your username: From the TTU Home Page, locate the Current Students drop-down tab at the top above the Search bar.
• Select Eagle Online
• Click on Registration, Grades, Student Services, Bill Payment, Financial Aid Information
• Click on Enter Secure Banner Web Self Service
• Log in with your Banner ID (T number) and your PIN
• Select the section labeled Personal Information
• Select View E-Mail Addresses
• Look under Campus Email address. The part of your email address before the @tntech.edu is your username.
• Your username is usually your First and Middle initials, followed by up to 8 letters of your last name, followed by two digits. 
  Example: Jane Q. Smithsonian's username would be: jqsmithson42

Your University PC Lab account

• Gives you access to your campus email (inbox.tntech.edu), university PC Labs with a variety of specialized software packages, iLearn, the online Library catalog, wireless across campus and to ResNet in the residence halls.
• Fully admitted students will have their email accounts activated at that time registered, assuming a student has paid their fees and confirmed their registration via Eagle Online.
• Change your password online
• Or in the labs by pressing CTRL+ALT+DEL and selecting Change Password.

Alumni having problems should email  This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Setting Your Password

Before you can use your email or iLearn account, you must change the password! If you have successfully logged in via ResNet or the University PC Labs, then you have already reset your password.

To change your password online:

• Go to the Change your password online page
• Enter your campus username.
• Enter your old password. Initially this is your Tech Banner ID (T number)
• Enter your new password in both the New Password and Confirm Password boxes.
• Click the Change Now button.

Initially, the password to your inbox.tntech.edu email/PC Lab Account/iLearn is set to your TTU Banner ID (T number).

Selecting a Password

Decide on what you want your password to be. Choose a password of 6 or more characters, using letters, digits, and special characters. Your password is CASE SENSITIVE so whether a character is typed as a capital or small letter matters to the system. Be sure the CAPS lock is off. Do not use common English words found in the dictionary. You could use the first letters of a phrase with some numbers, such as "I am here to Learn until # 2012!" which would make your password: iahtLu#2012!  For more information view the TTU Password Policy.

Forgot your password?

• If you have forgotten your password or having difficulties logging in:
  • Come to the Help Desk (phone: (931) 372-3975) in Clement Hall 313 lab (open days and evenings - see lab schedule)
  • Monday through Friday from 8:00 am to 11:00 pm come to the glass window--Clement Hall 226 or call  (931) 372-3388.

Accessing Student Email (inbox.tntech.edu)

• Open your regular browser and go to: http://inbox.tntech.edu
• Or from the TTU Home Page, select Current Students drop-down tab at the top of the site and then select Student Inbox.
• At the Inbox Login Screen type in your username (Example: astudent42)
• Type your PC Lab password
• Click the Log In button

To Compose a message: click on the Compose button to begin typing a message.

NOTE: You are limited to 20 MB of email space. If you exceed your quota, additional email will NOT be delivered. After deleting a message, if you want to immediately recover the space, click on the Trash folder, select all message and click on Delete.

For more detailed information on using inbox.tntech.edu click on Help.

If you are having problems logging in at inbox.tntech.edu please email  This e-mail address is being protected from spambots, you need JavaScript enabled to view it or call Operations from 8:00 am to 11:00 pm Monday through Friday at (931) 372-3388.

Frequently Asked Questions about Inbox

Using the PC Labs

There are several University PC Labs for students to access.  Each student has their own PC Lab account and permanent disk space of 250 MB in the My Documents folder located on the U: drive.

Save your class work in My Documents (U: drive-Xythos) so that you can come back to it and continue to work on it from any lab location or from home. Flash drives may fail, so be sure to use the My Documents folder in the PC labs (U: drive) for important work. Backup all assignments to at least two places.

To logoff your PC lab account, double-click on the Windows Logoff icon on the desktop. Be sure that you have activated the logout and not just selected the icon without actually double clicking on it. If you do not logoff, someone else could use your account.

iLearn is the name of Tennessee Tech's Course Management System, powered by Desire2Learn.  If you are enrolled in an online course or a course that uses an online component, you will most likely be using iLearn. iLearn allows you to access course materials anytime, anywhere. You can also use it as a tool to collaborate with other students and engage in course related activities in a single environment.

Log into iLearn

Need help loging in?

Having a problem in your course? First contact your instructor. If you think the problem you have is program or network related, please contact the administrator via email.  This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Some courses with online components may require you to download information. Here are some resources that will allow you to acquire this digital information.

Reader and Player Downloads

Adobe Reader: Allows you to download .pdf files

Java Download: Allows you to run active content on your computer such as videos, games, and interactive technologies.
Adobe Flash Player: Allows you to run active content on your computer such as videos and games.

Open Source Applications

Open Office: Open Source word processor, spreadsheet program, presentation program, and other features.

Zoho: Open Source applications geared towards small businesses. Reports, projects, invoices, web conferencing,etc...

Google Docs : Easy way to share amd collaborate on presentations, spreadsheets, and documents.