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ITS Helpdesk On-Line Application

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See the Helpdesk homepage for a description of and requirements for working Helpdesk.

This page is currently INACTIVE, do not submit.

Personal Information

Name:
First Name
Last Name
Username:
TTU Box #
Local Phone:

Academic

Major:
Cumulative QPA:
Started at TTU in:
Such as Fall 2007
Plan to graduate in:
Such as Spring 2009
Planned credit hours: hours next semester
Please list any classes or experiences you have which relate to your skills as a potential Helpdesk worker.

Work

Are you willing to work summers? (not required.) Yes No
Do you know anyone who currently works for Helpdesk? Yes No
- If yes, then who? (Please give first and last name.)
If hired, how many hours per week would you prefer to work?
(This is strictly a part-time job; you may work up to 20 hours.)		 hours

Computer Application Skills

How familiar are you with the following computer applications? Answer each item.

Please be honest.  No one is expected to know all of these.  This is designed to give us an initial idea of some of the knowledge you have.  

  
DK Never heard of it!
0 I've heard of it, but that's all!
1 I have used it once or twice.
2 I have a basic familiarity with it.
3 I am comfortable using it.
4 I have used it extensively.
5 I consider myself an expert with it.

 

Package/Utility Familiarity
Adobe Photoshop DK 0 1 2 3 4 5
AutoCAD DK 0 1 2 3 4 5
Dreamweaver DK 0 1 2 3 4 5
Eagle Online Web for Students DK 0 1 2 3 4 5
FTP DK 0 1 2 3 4 5
Use of a scanner DK 0 1 2 3 4 5
Internet Explorer DK 0 1 2 3 4 5
Email/Inbox.tntech.edu DK 0 1 2 3 4 5
Mac OS X DK 0 1 2 3 4 5
Matlab DK 0 1 2 3 4 5
MS Access DK 0 1 2 3 4 5
MS Excel DK 0 1 2 3 4 5
MS PowerPoint DK 0 1 2 3 4 5
MS Visual Studio DK 0 1 2 3 4 5
MS Word DK 0 1 2 3 4 5
Mozilla/Firefox browser DK 0 1 2 3 4 5
Antivirus program DK 0 1 2 3 4 5
Outlook/ Outlook Express DK 0 1 2 3 4 5
Paint Shop Pro (Jasc) DK 0 1 2 3 4 5
Programming language(s) (list below) DK 0 1 2 3 4 5
SAS DK 0 1 2 3 4 5
Search Engines (Google, etc.) DK 0 1 2 3 4 5
SPSS DK 0 1 2 3 4 5
Telnet DK 0 1 2 3 4 5
iLearn DK 0 1 2 3 4 5
Windows operating system DK 0 1 2 3 4 5
BRIEFLY list any other software packages or computer skills that may be relevant.

What you will need to bring to the interview.

After the approval of your application you may be contacted in order to set up a date for an interview.

At that time you will need to bring the following:

  1. Three on-campus or local references including.
    • Name
    • E-mail address (if available)
    • Title/Relation
    • Phone #
  2. Resumé that includes your:
    • Permanent address
    • Campus/local address
    • email address
    • Phone #
    • Social Security #
    • Work history, with an emphasis on computer and service oriented experience
    • Other relevant information
Before submitting your application,
carefully read over your selections to check for completeness and accuracy.