Employee Assistance Program

What is an Employee Assistance Program? pdf_icon_sm

An employee assistance program, or EAP, is a counseling service for employees and their eligible dependents who may be experiencing personal or work place problems. You can reach the EAP at any time of the day and any day of the year.

Everyone has problems from time to time. Usually, we work them out. But sometimes problems persist, becoming serious enough to affect us both off and on the job. At such times, an EAP counselor may be able to help. For specific details regarding EAP, refer to the State website at http://tennessee.gov/finance/ins/eap.shtml.

The provider for the Employee Assistance Program is Magellan Health Services as of January 1, 2005 . Full-time employees (or anyone eligible for health insurance) and eligible dependents may access services by calling 1.855.HERE.4.TN (1.855.437.3486).

At no cost to you, the EAP can help you resolve personal concerns, so you can be at your best at work and home. Services are confidential and available 24 hours a day, seven days a week. The EAP can help with personal concerns such as relationship issues, work stress, coping with change, dealing with family issues, legal and financial concerns.

You can access EAP, www.magellanhealth.com to obtain information, educational materials and self-help strategies to help you function successfully. For additional information or questions, you may call (615) 741-1925.