The Chat is an online, interactive tool where students and instructors can communicate in real-time discussions.
Use This tool For:
- Virtual Office Hours
- Small Group Discussion
- Role-play Simulations
- Private Discussion (do not use General Chat for this)
- Team Meetings
- Question and Answer Sessions
Before you begin: If you do not have the Chat tool on your Navigation Bar you can add it through the Edit Course link. Select NavBars, choose the correct navigation bar location, select the Chat tool from the inactive links and move it to the active links. Save the navigation bar.
Create A General Chat
- From the Chat List box, select the New Chat link located at the top of the window.
- A New Chat box will appear.
- Enter a Title for the chat room.
- Select the General Chat option if you would like for this chat to be available to all students in the course. Choose the Personal Chat option (directions below) if you would like to only allow specific people access to the chat room.
- Enter a Description for the chat room.
- Click Create
- Your chat room will now be created and listed in the Chat List.
Create A Private Chat
iLearn users have the ability to create a private chat in which they are able to select who is able to participate in the chat. This is particularly useful for groups because they have the ability work and meet in private.
TIP: If you would like to require your students in groups to use this tool you could setup Personal chats for each group and this will allow the students to have a log of the chat room. If students create it the log will be deleted after the chat room session is over.
- From the Chat List box, select the New Chat link located at the top of the window.
- A New Chat box will appear.
- Enter a Title for the chat room.
- Select the Personal Chat option if you would like to only allow specific people access to the chat room.
- Enter a Description for the chat room.
- Click Create
- Your chat room will now be created and listed in the Chat List.
NOTE: The types are separated by the General and Personal chat categories.
Add Participants to a Personal Chat
- Select the View Member icon to the right of the Personal Chat
- You can Add Members from a specific classlist or Add Personal Contact from the iLearn/D2L system.
- Select Add Members
- Select the users you want to add to the chat room.
- Click Add
NOTE: You can select a different course to add students from.
- Select Add Personal Contact (to add someone that is not in a course you are teaching or are enrolled in.
- Type the username of the individual in the search bar and click Search.
- Select the user you want to add to the chat room.
- Click Add
Enter and Participate in a Chat
- Select the Chat link in the navigation bar
- A list of available chats will be displayed. Click the name of the chat room you would like to join.
- You will now be taken to the chat. All participants currently in the chat are listed on the left side of the page. All chat text will appear in the large area to the right..
Edit Your Chat Settings
- Select Chat Settings
- Select the options for how you want your Chat Alias (your username) to appear to you and others.
- Select the messaging ordering options (to show New to Old or Old to New) or if you want to only show New Messages.
- If you are working on other things at the same time as you are chatting, you might want to turn on a sound for when someone sends a message, enters the chat room or exits the chat room.
- Click Save
Print and Exit a Chat Room
- To print a chat log you can select the Print Chat button at the top. This is really only necessary for students using a personal chat that was created by a student since they will not have a session history that is stored in iLearn.
- To exit a chat, select the Exit Chat button located in the top right corner of the chat window.
Viewing a Session Log
- Select the View Sessions icon to the right of the chat room name.
- Select the link that corresponds to the date and time of the log file you wish to view.
- The log file with contain information about what chat it is, the start and end date/time and the transcript of the conversation.
Student View of the Chat Tool
If you would like to view what your course or tools look like in the eyes of a student, you can do so using the Role Switch tool from the Course Home. By changing your role to Student you can navigate your class and see the course as a student would. Please note that under the student role you will be unable to view the gradebook, take quizzes or assignments not yet released, or view any items with conditional releases. Once you are finished using the student role, you can switch back to your instructor role by going back to the role switch tool in the Course Home and selecting My Role (Instructor) or My Role (Banner_Instructor).
- Student View of the Chat List
- Student View of the Chat Window
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