Student services and help provided by ITS for Fall 2013
Get information about how to get a free copy of MS Office or upgrade your Windows OS, ResNet info, purchasing computers at a discounted price, and more.
In the Spring, students will receive an increased print quota and see savings from a decreased cost to print each page. Read more about it, and see the statistics from this semester's implementation on the Pharos page.
New Network Access Procedures in Place
Thanks to the new Bradford Network Access Control system, TTU's network is going to be much more secure. Beginning this morning, the new implementation will make its way across campus day-by-day, with full deployment completed by the end of the week. For more information about this new product and how to use it, please see the Bradford Agent overview.
MS Campus Agreement Student Option
Information Technology Services is pleased to announce the availability of the MS Campus Agreement Student Option. This program provides one free copy of the current version of Microsoft Office for Windows or Macintosh to each currently enrolled student. In addition, if you need an upgrade to Windows 7, this is also available as a free download. If you prefer media, there is a small change for that option.
Go to: http://tntech.e-academy.com
- Select the MS Office product or Windows 7 upgrade.
- Click Add to Cart.
- Then you will be asked to login with your TTU domain credentials (same as your student email account login, but use only your campus username).
- If you need help with your login, call the ITS Help Desk at 372-3975.
Remember this is limited to one copy per student.
ETAP Software Donated for Use in the PC Labs
ETAP Power Systems software valued at $700,000 has been received as a gift from Operation Technology, Inc. The software package has been of great benefit to undergraduate and graduate students specializing in Electric Power by providing much-needed real-world perspectives on power system planning and operation. ETAP software is available for use in the various PC labs of the department as well as the EDGE Energy Laboratory.
Applications for Help Desk
Applications for HelpDesk positions in the Learning Commons (library) can be made at:
Student Email provided via Live@edu
Student email is provided via the Microsoft Live@edu program. New students must first reset their password from their T Number to something else. View more information about how to login and useful features, such as the SkyDrive that allows you to safely save your classwork.
Faculty/Staff: This email change does not affect faculty/staff email accounts. However, when sending emails to students you will need to send it to email@example.com (NOTE: the plural "students").
The class distribution lists remain the same (e.g. firstname.lastname@example.org) and will be delivered to the student's email account.
Preventing Identity Theft
Identity Theft is one of the fastest growing crimes in the United States. Someone has their identity stolen every 4 seconds in the United States, and there are over 10 million identity theft victims in the US each year. The average costs for recovering from an attack on your identity is $8,000, plus an average of 600 hours in paperwork and other activities to clear your name. The majority of victims don't discovery the theft until months after it occurs. Read more about identity theft.
What can you do to avoid scams and protect your password?
You know the story, you are logged in to your email and you see a message that looks urgent. The subject line is "Your Webmail Quota Has Exceeded The Set Quota/Limit". A panic ensues and you open the email to find out the details. In the email you are told that you are currently running on 19.8GB due to hidden files and folders on your mailbox. You must send in the information below to make sure your account doesn't get deleted. They need your First Name, Username/ID, Password and you should confirm your password.
Your first clue that this is not a legitimate request is that places of business will not ask for this information. Another clue might be when you look at the email it has been sent from. It is supposed to be from the TnTech Email Administrator but the address is email@example.com. That is definitely not a TTU address.
Find out how you can protect your passwords from phishing and other email scams.