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Getting Started for New TTU Students


Finding your username       Setting your password       Using inbox email       Using the PC Labs


Welcome to Information Technology Services at TTU. 
Here are some tips to help you get started.

As a student, you have access to at least two different accounts.

  • your University PC Lab account which gives you access to inbox.tntech.edu email and over 30 campus labs with a variety of specialized software packages as well as access to iLearn (Fall 2007), the online Library catalog and to ResNet in the residence halls.  If you are registered, have paid your fees and confirmed your registration via Eagle Online, then your account will be activated for Fall after August 15.  If you are having problems logging in at inbox.tntech.edu please email MailAdmin@tntech.edu

  • or call Operations from 8:00 am to 4:30 pm at (931) 372-3388.
  • your Eagle Online account for online access to your records allowing you to view grades, register, pay fees, etc. over the internet.  (See information on your ID and Pin.)

Finding Your Username

  • Your username is usually your First and Middle initials, followed by up to 8 letters of your last name, followed by two digits, such as 21. 
    For example, Jane Q. Smithsonian's (SS# 123-45-6789) username would be:  jqsmithson21
  • Search for your name at: http://www.tntech.edu/phonedirectory/default.htm   The part of your email address before the @ is your username--usually your first and middle initials followed by up to 8 letters of your last name and two digits, such as 21.

  • If you selected not to have your email address released in the student directory, then log into your Eagle Online account and under the Personal Information section select Email addresses.  The part of your email address before the @ is your username.

Setting Your Password

Before you can use your email or iLearn account, you must change the password!

  • Initially, the password to your inbox.tntech.edu email/PC Lab Account/iLearn is set to your social security number (all nine digits with no hyphens or spaces).
  • Decide on what you want your password to be.  Choose a password of 6 or more characters, using letters, digits, and special characters.  Your password is CASE SENSITIVE so whether a character is typed as a capital or small letter matters to the system. Be sure the CAPS lock is off.  Do not use common English words found in the dictionary. You could use the first letters of a phrase with some numbers, such as "I am here to Learn until # 2012!" which would make your password: iahtLu#2012! 
  • Change your password here or do it as part of the first time you login in  a PC Lab.
    • Enter your Username
    • Enter your old password  (initially this is your social security number)
    • Enter your new password in both the New Password and Confirm Password boxes.
    • Click the Change Now button.
  • If you have forgotten your password, to have it reset come to the Help Desk in Clement Hall 313 lab (open days and evenings - see lab schedule) or during regular office hours (8:00 am to 4:30 pm) come to the glass window--Clement Hall 226.

Using inbox.tntech.edu

  • Open your regular browser and go to:   http://inbox.tntech.edu
  • Or from the TTU Home Page, click on the link to Students and Alumni email in the Quicklinks drop-down menu near the top right of the page. 
  • At the Inbox Login Screen:
     
    • Type your username (for example: astudent21)
    • Type your PC Lab password 
      (If you are a new student, you must FIRST reset your password from your social security number.  See tips on selecting a strong password.)
    • Click the Log In button
       
  • Click on the Compose button to begin typing a message.  

  • Please note that you are limited to 20 MB of email space.  If you exceed your quota, additional email will NOT be delivered.  After deleting a message, if you want to immediately recover the space, click on the Trash folder, select all message and click on Delete.

  • Click on Help for more detailed information on using inbox.tntech.edu

  • If you are having problems logging in at inbox.tntech.edu please email MailAdmin@tntech.edu or call Operations from 8:00 am to 4:30 pm at (931) 372-3388.

  • For more information, see FAQs

Using the PC Labs

Across campus there are over 30 University PC Labs which you can use.  Each student has their own PC Lab account and permanent disk space of 100 MB in the My Documents folder located on the U: drive.  Save your class work in My Documents (U: drive) so that you can come back to it and continue to work on it from any lab location.  Floppy disks, zip disks, and USB keychain type drives all fail, so be sure to use the My Documents folder in the PC labs (U: drive) for important work.  Backup all assignments to at least two places.

Keep your password secure; don’t give it to anyone else, or leave it where someone could see it.  You are responsible for your account.

You may change your PC Lab password at any time:

To logoff your PC lab account, double-click on the Windows Logoff icon on the desktop. Be sure that you have activated the logout and not just selected the icon without actually double clicking on it. If you do not logoff, someone else could use your account.


Maintained by:   Academic Computing Support
 
Last updated: May 07, 2008
 
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Information Technology Services, Box 5071— Clement Hall 220, Cookeville, Tennessee 38505   Phone: 931.372.3387