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WebMail Basics
 
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Introduction

WebMail is an easy to use web based system that allows you to check your email from different computers without having a mail application program installed on each machine. You can check your email from around campus, at home, or while traveling as long as you have access to an internet connection and a Web browser such as Netscape or Internet Explorer.

You can access WebMail from:

Note:  Please remember that you CAN NOT reset your password 
while in WebMail.  To reset your password from the web, 
go to http://www.tntech.edu/its/password.htm

New students and staff must reset their password to initialize their email account before using WebMail.  (See Getting Started for students or for faculty.

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Opening WebMail

To open WebMail:

Student accounts are on the server gemini.tntech.edu, while faculty and staff accounts may be on any of the servers listed.

01WebMailLogIn.jpg (19211 bytes)

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New Mail

You will see a list of your new mail and any mail that you have left in your inbox folder.

Unread messages are in bold print and the status icon to the left shows a closed envelope. Read messages are in normal print and show an open envelope icon.  Draft messages show a handwriting icon in the status column.

In the Message Listing window, click in the column header to sort your list in that order (such as Date).

Click on the name of the person who sent the message or click on the subject of the message to read the message.

02MailInbox.jpg (44721 bytes)

Tip: To view messages in another folder, select a folder from the pulldown menu and click Go.

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Message List Toolbar

From the initial toolbar you can compose a message, delete a message, and search for a message.

3InboxToolBar.jpg (11338 bytes)

14Logout.JPG (1495 bytes)   To leave WebMail from any screen, click the Logout button or from the Message Listing window shown above, click on the Close button (x).

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Reading, Replying, and Forwarding a Message

04ReadMessage.jpg (41874 bytes)

In the toolbar, above the message:

To return to your list of messages, click the Index button in the toolbar or close the message by clicking on the Close button (x) in the upper right corner.

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Deleting Messages

To delete the message you are reading, click the Delete button.  This moves the message to the Deleted Messages folder.  You must then switch to that folder and click Delete again to purge your messages to retrieve space.

To delete multiple messages:

  • Click on the Index button to return to the Message Listing view.
  • Click on the selection box in front of the subject of each message you wish to delete.
  • Click on the Delete button to delete the messages.
  • Go to the Deleted Messages folder.
  • Click on Delete again to purge your messages to retrieve space.
05DeleteCheckBoxes.jpg (11449 bytes)

Remember that you only have limited space on the mail server machine, so you should delete messages you no longer need, especially attachments which can take up a great deal of space. No email will be delivered to your account if your disk quota has been exceeded.

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Composing a Message

To begin a message:

  • Click the Compose button on the toolbar.
  • In the To: box type the full address of an individual such as: jdoe@tntech.edu    
    (You do not need the in%" " as you do in VMS mail.)
  • Click into the Message box and type your message.
  • If desired, check to mark your message as Registered (notifies you when message is delivered, if supported by the recipient’s mail server).
  • Or click Add Signature (If you have created a "signature" closing under the Options button).
  • Click the Send button to send the message.

15Compose.jpg (21771 bytes)

  • Use the Draft button to save a message without sending it, so that you can continue to work on the message later. This draft version will only be available in WebMail.
  • Click on the Spell button to check the spelling of your message.

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Mail Attachments

To add an attachment to your message:

  • Click the Attach button while composing your message.
  • Browse through your files.
  • Select Files of Type:  All Files (*.*) to see all your files.  Note:  At the dedicated PC in Clement 215 you can only select files from a floppy disk.
  • When you locate the file, double-click to select it.  If you need to attach several files, click the Add File button.
  • When you are done selecting files, be sure to click OK at the bottom of the form.
  • You will see the filenames of the attachments listed in your compose screen just above your message.

06Attachments.jpg (13921 bytes)

To read an attachment:
  • Click open a message with an attachment.
  • Click on the attachment icon at the bottom of the message.  
  • You may not be able to read the mail attachment while you are in WebMail, depending on your browser (unless the attachment is an HTML file).  However, you can select Save File...
  • Browse to a location on your hard disk or floppy and click Save.
  • You may then read the attachment with the appropriate program, such as Word or Excel, from your disk.

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Spell Checking

To check the spelling of your message:
  • Click the Spell Check button on the toolbar.
  • At the top, you will see your text with misspelled words highlighted.
  • Scroll down to correct each misspelling, or jump directly to a word by clicking on the highlighted text.
  • Be aware that the spell checker is a long form and you might need to scroll down through it.

For each word identified, you can:

  • Type in a correction.
  • Click to accept the original spelling.
  • Add the word to the dictionary.
  • Chose a corrected spelling.
  • Be sure to scroll to the bottom to click OK, so that your corrections are made in the message.

07SpellMenu.jpg (13277 bytes)

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Adding a Standard Signature and Full email Name

To add a standard "signature" to the end of all your emails:
  • Click on the Options button.
  • Scroll to the bottom of the form.
  • Type your standard closing in the Message Signature box.
  • Click OK.

08Signature.jpg (10097 bytes)

To have your full name displayed in the From field of your messages:

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Opening a Link from a Mail Message

When you click on a link to a web page from within a mail message:

In the PC Labs, at your office, or at home:

At the dedicated PC in CH215:   

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Printing a Message

From home or office, print a message by using the print command in your web browser.   At the dedicated PC in CH215, no printing is enabled.

You can also use File —› Save As from your browser's menu to save an html version to another location, such as disk.

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Searching for a Message or Sender

  • Click on the Search button from the message listing view.
  • Type in a name or a part of a name and/or some message text.
  • Select a search strategy—matching all keywords or at least one.
  • Set a range of dates.
  • Choose to search in all folders or a specific folder via the pulldown menu.
  • Click OK.
  • You will see a listing of messages that meet your criteria.
  • To return to your full message list, click on the index button, or select a folder and click Go.

09SearchScreen.jpg (18656 bytes)

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Using Folders to Organize Messages

To file several messages:
  • From the Message Listing view, use the selection boxes at the left of each subject heading to choose messages you want to group.
  • Click the File button.

05DeleteCheckBoxes.jpg (11449 bytes)

To file in an existing folder:
  • Choose a folder from the pull down list.
  • Click Select.

To create a new folder:

  • Type a name and brief description in the bottom section.
  • Click Create.

Note:  These folders are created on the mail server and the messages will still take up space there.

To file a message while reading it:

  • Click the File button.
  • Select an existing folder or create a new one as described above.

10FoldertoFileMessage.jpg (15074 bytes)

To delete an entire folder:
  • From the Message Listing view click the File button.
  • Select a folder from the pulldown menu.
  • Click Delete.
To view messages in a specific folder:
  • From the Message Listing view:
  • Select a folder from the pulldown menu.
  • Click Go.

11FolderPulldownMenuGo.jpg (12015 bytes)

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Using the Address Book

You can create a personal address book in WebMail by clicking on the Address button.

To enter new addresses:
  • Select the Personal Address Book in the pulldown menu.
  • Click the Change button to open it.
  • Scroll to the bottom of the Address Book window to enter information.
  • Type a name and email address.
  • Click on Save.
12ToPersonalAddressBook.jpg (17280 bytes)

13AddressBookAddName.jpg (24788 bytes)

To select a name(s) for your message:

To remove a name from Selected Recipients:

To delete a name from the Address Book:

Be careful when selecting names, not to click on DEL accidentally and remove a name from your address book.

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Maintaining Your Gemini, TTUMIS, Atlas, or Eagle Accounts

Remember that you will still have to change your password every few months as required by the system.  To do this you must log into your VMS account (Gemini, TTUMIS, Atlas, or Eagle). You CAN NOT change your password while in WebMail. After you change your password, you may have to wait a few minutes for the system to update its information. The next time you use WebMail, log in with your new password.

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Further Help with WebMail

Help is available by clicking on the Help button to view online help.   This includes both a table of contents and text explaining the WebMail program in more detail.

Users may call the Helpdesk at 372-3975 or get assistance in person in the PC labs.

On campus, contact the Microcomputer Support office at 372-6315 for additional help.

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September 06, 2005