Polly Burns, a coordinator in Financial Aid, helped a student and his family work through the process of withdrawal after the student was involved in a car accident.
"Polly Burns helped me by giving information, not only concerning financial aid, how to withdraw, who to talk with, how to file a scholarship appeal, but she is still helping me with a request for a full refund," said Kathy Payne, who nominated Burns for the award. "Without her help, I would have been lost and most likely my son would have lost his scholarship just because I did not know the process.
"She has been a godsend to me and she will never know how much she has helped and how much she is appreciated."
Burns has been with the university since January 2006.
Shirley Dyer, office supervisor in Records & Registration, is being honored for her years of service to the university as "the driving force behind the Registration Center." Dyer is retiring the end of this month and was nominated by Kay Hume, Rick Cashion, Danny Reese and TTU President Bob Bell.
"Shirley is where the rubber meets the road for registration and has been the directing force behind how the students get into their classes," said Cashion.
During her time at TTU, Dyer saw registration technology constantly changing, and oversaw conversions to SIS in 1988, SIS Plus in 1995, and Banner in 2008.
"Shirley's impact and contributions to the students, departments and staff has been tremendous," said Hume. "I cannot say how much she has done for Tennessee Tech University."
Dyer has been with the university since September 1984.
Ambassador nomination forms are available from TTU’s Human Resource Services or by visiting www.tntech.edu/hr.