Sherry Binkley, an admissions and records clerk, promptly helped someone resolve a problem with their university record.
"Ms. Binkly responded promptly when I asked about a problem with my transcript," said Cynthia Bryant, assistant director of the TTU Counseling Center. "She quickly determined a problem with Banner and set out to make the correction."
"Not only was my transcript re-sent with the correction, she sent a letter of explanation to clear up my concern," Bryant said. "Sherry presented quality service and represented TTU in a positive way."
Binkley has been with the university since December 2002.
Ambassador nomination forms are available from TTU’s Human Resource Services or by visiting www.tntech.edu/hr.