TTU's Small Business Development Center to host seminar about customer service
Good customer service is essential for the success of a small business. A free seminar that will be presented this month by the Tennessee Tech University Small Business Development Center can help give you ideas on how to integrate good customer service habits into your business.
“Customer Service for Small Business” is the title of the seminar being presented from 4 to 6 p.m. on Thursday, April 22, in Room 403 of TTU’s Johnson Hall.
This seminar will cover the basics of both in-person and online customer service. Scheduled topics include personalities, appearance, wait and appointment times, product knowledge, professionalism, discounts/specials, netiquette and more.
Although admission is free, registration is encouraged and can be done by visiting the web site at http://www.cookevillesbdc.org or calling the TSBDC’s office at TTU at 931-372-3706.
The TSBDC is a community outreach initiative of TTU’s College of Business, and it is among a network that operates statewide to assist the small business sector by providing free counseling to potential entrepreneurs and small business owners.
