Frequently Asked Questions

The TTU ResNet provides Internet access for students with personal computers living in campus residence halls and apartments. ResNet is currently available in all the dormitories on campus and all Tech Village Apartments.

Yes.

Please see the page entitled Requirements.

Resnet is provided to the student body free of charge.

Network cards can be purchase locally from the University Bookstore, Wal-mart, Staples, or OfficeMax. Also, adapters can be purchased from online vendors such as Newegg or ZipZoomFly. Be sure to reference your system's manual for compatibility.

The same username and password that you use to access the University PC Labs (i.e.. Your first initial, second initial and the last eight letters of your last name followed by 21). For example if John Doe Every person was a student his username would be JDEveryper21.

New students enrolling into the University will have their usernames and accounts created by the first day of classes.

Students with common names may have a 22 or 23 in their username in place of 21. You can refrence your username in the student directory. Your username is the first part of your school email address, the portion before @tntech.edu.

You can connect to ResNet as soon as the following steps have been completed.

1. You have a username with the University.
2. You have changed your password from the default one the University set it to when your account was created.
3. You have moved into the residence halls or Tech Village.
4. You have connected your computer to the Ethernet jack located in your room using a Cat5 cable.

Now you should be able to login.

Click here and type in your username and password.

ResNet Support can be contacted by emailing resnet@tntech.edu or calling 372-6566.

For problems using University Supported Applications, please call the Help Desk at 372-3975.

Users can access the internet and other University resources like Class Files on the PCLAB.

No, not at this time.

Yes, contact your instructor for details on obtaining the software.

Yes, click here for more information.

No.

You can check your email through Inbox. Alternatively, you can forward your mail to another account.

No, at this time, we do not provide support for Linux/Unix. This is primarily due to the number of different versions of this OS.

Your computer, for reasons unknown, does not match the lease you were issued. Disconnect your computer physically from ResNet for about twenty minutes. After reconnecting your machine, reattempt login, if you continue to recieve the message give us a call at x6566.

Technically, no, we do not block ports; however, we do block services like peer-2-peer and irc.