Frequently Asked Questions for Transfer Students

Q1.How do I get started? I've just arrived on campus, now what do I do?

Advisement - First you need to meet with an advisor and get advised. The department to which you have been admitted can tell you who your advisor will be. It is a good idea to bring a transcript of your college work with you to your advising session.

Register - After you have been advised, you will need to go to a computer and register. You can do this from your home, in the Registration Center, or at any computer lab on campus. (See "How to register on line" link; "Computer lab locations" link.)

Parking Permit – While in the Eagle Online registration menu, you can select your parking permit. If it is summer or spring semester, you will need to pick up your parking permit in the Safety and Security building. If it is fall semester and you have a TTU box, the permit will be mailed to you. If you do not have a TTU box, you will need to pick up the permit at the Safety and Security building.

Meal plan - While in the Eagle Online registration menu, you may also choose to select a meal plan. This will be put onto your Eagle card via computer.

Eagle card - You will need to have your Eagle card made in room 230 of the Roaden University Center.

Residential Life - If you are living in a dorm, you will need to check in with Residential Life in Cooper Hall 217.

Confirm/pay fees - Make sure you pay your fees and confirm your schedule by the deadline on the University calendar. See "Confirm my schedule link."

***QUESTIONS 2-20 PERTAIN TO SUMMER SEMESTER PROCEDURES USING EAGLE ONLINE***

Q2. How do I view Email Address information?

• Sign into Eagle Online.
• Click on the "Personal Information" tab
• This page will give the option to view or update your email address.

Q3. How do I find my Advisor?

• Go to Eagle Online.
• Click on the "Student" tab.
• Click on the "Registration" link.
• At the bottom of the page there will be a link or links to view your Advisor, P.O. Box, and other information.

Q4. How do I Confirm my Schedule?

• Sign into Eagle Online.
• Click on the "Student" tab.
• Click the "Student Account" link.
• Click on the "Account Detail..." link. Make sure that your account has been balanced. If your fees have not been paid, clicking the "Confirm Enrollment" link at the top of the page may direct you to an ePayment page.

Q5. How do I view Cost of attendance after registering?

• Sign into Eagle Online.
• Click on the "Student" tab.
• Click the "Student Account" link.
• Click on the "Account Detail..." link.

Q6. How do I view Course Descriptions?

• Visit the Course Description section of our Online Undergraduate Catalog.

Q7. How do I view the Curricula for various majors?

• Vist the Curricula section of our

Q9. How do I open my Email?

Finding Your Username

• See Q2. "Viewing Your Email Address Information" above.
  
  OR
  
• Search for your name at: http://www.tntech.edu/phonedirectory/default.htm

Setting Your Password

Before you can use your email account, you must change the password!

• Initially, the password to your inbox.tntech.edu email/ PC Lab Account is set to your T-number (must use a capital "T").

• Decide on what you want your password to be.   Choose a password of 6 or more characters, using letters and digits.  Your password is CASE SENSITIVE so whether a character is typed as a capital or small letter matters to the system. Be sure the CAPS lock is off.   No spaces or special characters , such as #, $, or %, are allowed.  Also, you cannot use common English words found on the system dictionary. You could use the first letters of a phrase with some numbers, such as " I am here to Learn until 2009 " which would make your password: iahtLu2009.

• Change your password here or do it as part of the first time you login in a PC Lab.
• Enter your Username.
• Enter your old password  (initially this is your social security number)
• Enter your new password in both the New Password and Confirm Password boxes.
• Click the Change Now button.
  
• If you have forgotten your password, to have it reset come to the Help Desk in Clement Hall 313 lab (open 24 hours a day from Sunday night through Friday afternoon) or during regular office hours to the glass window--Clement Hall 226. YOU MUST HAVE YOUR STUDENT ID CARD WITH YOU TO GET YOUR PASSWORD RESET.

Using inbox.tntech.edu

• Go to http://inbox.tntech.edu.

• Or from the TTU Home Page , click on the link to Student and Alumni email in the Quicklinks drop-down menu near the top right of the page.

• At the Inbox Login Screen: 
• Type your username (for example: astudent21)

• Type your PC Lab password 
  (If you are a new student, you must first reset your password from your T number).

• If you are having problems logging in at inbox.tntech.edu please email MailAdmin@tntech.edu

• For more information, see FAQs

Q10. How do I view my Financial Aid Information?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on FINANCIAL AID
• Select FINANCIAL AID SUMMARY

Q11. How do I view my Grades?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on STUDENT RECORDS
• Select GRADES

Q12. How do I view my registration Holds?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on STUDENT RECORDS
• Select HOLDS

Q13. How do I get my TTU ID (identification) card?

After you have been admitted, go to the Eagle Card Office in the Roaden University Center, Room 230 to have your ID card made. This is called your Eagle Card.

Q14. How do I select a Meal Plan?

The meal plan you select during registration is automatically put onto your Eagle Card.

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on Registration Drop Down Menu
• Select MEAL PLAN
• Click SUBMIT
  

Q15. How do I select and receive my Parking permit?

For students entering TTU in the Spring and Summer semesters, pick up your parking permit in the Safety and Security building after registering. Students entering fall that have selected “parking permit” during registration, will have their parking permit mailed to them at their TTU box. If the student does not have a TTU box, the permits may be picked up at the Safety and Security building.

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on Registration Drop Down Menu
• Select PARKING PERMIT
• Click SUBMIT

Q16. How do I change my PIN?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on PERSONAL INFORMATION
• Select CHANGE PIN

Q17. How do I Register with Eagle OnLine?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Enter your social security number and 6-digit PIN/PAC number
• Select Registration with the drop down menu
• Click on DROP/ADD CLASSES
• Select TERM
• Enter 4-digit RAC number (The RAC changes every semester and you must be advised to obtain it.)
• Enter 5 digit call numbers in the grid/table (This is the 5-digit number that corresponds with each class. See Select Courses below-- or you can scroll down under the grid table and click on Select course.)
• Click on SUBMIT

Once you have the RAC number in the Registration menu the call number is highlighted blue. The student can just click on the call number and the computer automatically registers them. However, for ALL classes with a lab, you must enter the call numbers for the class and lab course in the grid table and register for them simultaneously. You cannot click on the blue highlighted call number and register for them.

Q18. How do I view my Tennessee Lottery Information?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on FINANCIAL AID
• Select TENNESSEE LOTTERY INFORMATION

Q19. How do I get an unofficial Transcript?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on STUDENT RECORDS
• Select UNOFFICIAL TRANSCRIPT

Q20. How do I view my Transfer credit?

• Go to Eagle Online
• Click on REGISTRATION, Grades, etc.
• Complete student login with ID and PIN number
• Click on STUDENT RECORDS
• Select TRANSFER CREDIT
  

Q21. How do I get Advised for my second or next semester?

At some point during your current semester you will need to see your advisor to be advised for the upcoming semester. During this advising session you will receive your Registration Access Code RAC. The code is reassigned each semester using different numbers.

Your advisor may contact you via email or regular mail to get advised. The University calendar http://calendar.tntech.edu/ has all the dates for advisement and registration, so check the calendar frequently. If you don't hear from your advisor and it is advisement week, stop by their office and see about being advised.

Advisement is when you sit down with your advisor and discuss what classes you want to take for the next semester. Registration, also called early course selection, begins the week after advisement. You can be advised and register before the end of the current semester so check the calendar for dates. To find out who your advisor is, go to the "How do I find out who my advisor is" section of this document.

Q22. How do I find out about Clubs and Organizations?

Clubs and organizations at TTU are listed at the web site below:

http://www.tntech.edu/orgs.html

If you should need specific information on a club or organization, just email them directly at their web address.

Q23. How do I activate my Voice mail in my dorm room?

If you are living in the dorms, it is extremely important that you activate your voice mail right away.

Your 4-digit voice mailbox can be found by accessing your eagle online account or by calling 3803.

Steps for Initialization:

• Dial 3000.
• When voice mail answers follow the prompts.
• The temporary security code is 111111.

If off campus you can reach the system by dialing 372-3000.

For students who live on campus, voice processing offers an additional bonus. The voice processing system will answer your calls, give the caller your personal greeting, and take important messages you might have otherwise missed.

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