| Corporate
trainers love to use sports analogies to motivate their employees,
but researching how sports teams perform may offer organizations
a lot more insight than just “There is no ‘I’
in team.”
Tom Timmerman, associate professor of Decision
Sciences and Management, is in the midst of a series of research
projects based on what groups can learn from sports teams. He says
professional sports teams provide an untapped gold mine of performance
data that can tell us a lot about how people work together.
“Sports teams’ records hold a wealth
of information at the individual and team level,” says Timmerman.
“The amount and the completeness of the data are unlike any
you’ll find for other types of businesses. Wins and losses
are hard to quantify in most businesses.”
Not only is quantitative data hard to come by,
many businesses just don’t want to share how well, or not
so well, they are performing; especially in sensitive areas. In
fact, last year a group of the country’s top researchers sought
to conduct a comprehensive study of the effects of racial diversity
on organizational performance for some of the nation’s most
powerful companies. Out of dozens of requests, only four responded
with enough data to be useful, and the study was canceled.
One of Timmerman’s most comprehensive studies
looks at almost 2,000 teams, baseball and basketball, from 1950
to 1997, examining the effects of racial and age diversity on the
performance of sports teams.
There are two prevailing theories about diversity
in the workplace. One predicts that groups of people of dissimilar
races and/or ages are less productive because of the conflicts created
by stereotypes. The other says that diversity can be positive to
group performance if different skills, information and world views
are needed.
Timmerman chose to study basketball and baseball
because they represent two different types of teams. Basketball
is a “high-interdependence” game where team members
work physically close together and success requires high interaction
and cooperation. Baseball is a “low-interdependence”
game where less interaction is required and individuals perform
more autonomously.
“We find the same two groups in non-sports
organizations,” says Timmerman. “Some jobs, like working
on an assembly line, require relatively little contact and cooperation
with other people. Other jobs, such as product development teams,
require much more interaction and collaboration.”
The results showed that in basketball teams, age
and racial diversity were significantly and negatively related to
team performance. In baseball, age and racial diversity were unrelated
to team performance.
“After controlling for team ability, greater
diversity on basketball teams was associated with lower winning
percentages,” he says. But by dividing his study into time
periods, he found a surprising pattern. “Age and racial diversity
were related to basketball performance only in the 1981 to 1997
time period. The negative effect of diversity appears to be a relatively
recent phenomenon and clearly deserves further study.”
Timmerman’s other recent studies include
a look at the effectiveness of a coach on players of both similar
and different races and of the influence on performance when minorities
join a team. He says gaining insight to the roles diversity plays
on the field is important to learning how diversity affects all
workplaces.
“It stands to reason that if prejudice should
have been suppressed anywhere, it would be in team sports where
the common goal is easy to define and there’s a common enemy
to fight,” says Timmerman. “Work teams may overcome
the potential negative effects of demographic diversity by focusing
on clear common goals and identifying competing teams.”
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