COVID-19 Response

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» COVID-19 Information

Dining Services

• Full Service Only: All stations in The Caf will be served by dining associates. Customers will be handed disposable silverware and a disposable cup upon ordering at the station of your choice! Looking for breads, cereal, and milk? These items will be served by a dining associate at the salad bar. Need a drink refill? Please get a new disposable up from on the food stations.
• Reduced Seating: To ensure safe social distancing, seating in The Caf has been reduced to 50% capacity. The Tech Pride Room located beside The Caf will offer additional seating.
• Directional Signage: Dining Services has placed directional signage both on the floors and on the counters to ensure adequate flow of traffic. Please remember to keep 6 feet between you and your neighbor.
• Face Coverings Required: Face coverings will be worn by all dining associates and they are required for all guests when you are not sitting at your table.
• Steak N’ Shake is Now The Caf Express: Steak N’ Shake is temporarily closed for the fall semester and become The Caf Express. All students and staff now have the option to go to The Caf Express to get a hot to-go meal from the Homestyle Station.

University Bookstore

• The University Store has a designated entrance and exit.
• There will be floor markers in place for lines at the textbook department and registers that indicate where to stand. Please keep 6 feet between you and your neighbor whenever possible.
• We are requiring that anyone in the bookstore wear a face covering since social distancing may be difficult during peak times.
• The University Store is required to limit the number of customers in the store at one time so there may be a short wait before you allowed to enter.
• Online Textbook Orders: We encourage students to ship their orders to their home or local address (all order over $49 ship for free). For in-store pick-ups of online orders, we are working diligently to have a plan in place to distribute textbooks to students in the safest and most efficient way. To combat high volumes seen in the University Store for students electing to pick-up in-store, we will be offering an alternative pick-up location as well as curbside pick-up. 

Order Online	We are encouraging all students to place their textbook order online to reduce the traffic of in-store customers. When placing your order online, you will have the option for it to be shipped to your home / local address, or for in-store pickup.   How to order your books online:  Option 1: Logging into your eagle online account. Log into your eagle online account. Go to students Click on registration Click on “order your textbooks” (5th from the bottom of the list) Click on the bookstore link.  This will populate your schedule into the next screen.   Option 2:  Going through the bookstore website Go to tenn-tech.bncollege.com Click on textbooks Click on find textbooks Click on the drop down menu for your term and class and click find materials.   Order your books online and have them shipped to your home! FREE ground shipping on orders over $49.
In-Store Pickup	Once you have received the email that your order is ready for pick up, you may come to the store and get your books. The University Bookstore has developed a reservation so you can schedule your pick up date and time in advance!   Minimize you time standing in line. Reserve a time to pick up your books on the North Patio of the University Center. To make a North Patio reservation, go to www.calendly.com/tenntechbooks/online-order-pickup  Use your Order BOX Number, which will be in the pickup email you will receive once your order has been completed and schedule a pick-up time. (ex. Box #1234-F20-PCK)· At your scheduled day/time come to the North Patio of the University Center to pick up your books. There will be reserved parking along the North Patio wall on A Street.
Extended Hours	BOOKSTORE HOURS - Extended Aug. 16th       Noon – 5:00 PM Aug. 17th-21st          8:00 AM – 7:00 PM Aug. 22nd       9:00 AM – 4:00 PM Aug. 23rd       Noon – 5:00 PM Aug. 24th-28th          7:30 AM – 7:00 PM Aug. 29th       9:00 AM – 4:00 PM Aug. 30th       CLOSED Aug. 31st       7:30 AM – 7:00 PM (Last Day for Textbook Refund) Beginning September 1st we will resume our regular store hours.    North Patio Hours – Reservation Required (see below link) www.calendly.com/tenntechbooks/online-order-pickup   Aug. 19th -21st 9:00 AM – 5:00 PM Aug. 24th – 28th 9:00 AM – 5:00 PM

Parking and Transportation Services

• To reduce our office traffic for permit pick-ups, students will have the option to have their permit mailed to an address they provide. We strongly recommend they select this option when signing up for their parking permit on the parking portal. If students have already signed up for their permit and selected pick-up but wish to have it mailed to them instead, they can request this change by emailing parking@tntech.edu.
• The campus shuttle will have limited capacity and we will require that all riders wear a face covering when on the shuttle.
• We ask that riders use their hand sanitizer before and after riding on our campus shuttles and avoid touching your eyes, nose, and mouth with unwashed hands.
• Riders should attempt to remain 6 feet apart from other passengers. To assist with social distancing the shuttles will have seats blocked off from passengers and we ask that riders follow the seating guidelines when riding on the shuttle.

Awesome Mail and Print

• There will be floor markers in place for lines at the front counter that indicate where to stand. Please keep 6 feet between you and your neighbor whenever possible.
• We recommend that students try to avoid the lunch time rush for picking up their mail.
• face coverings will be worn by all mail associates when assisting customers and are required for customers entering the store.