COVID-19 Reporting and Information • HEERF I, II & III

Accessible Education Center

COVID-19 Student Support Letter

» Return to 2019 Novel Coronavirus COVID-19 Informational Page

Dear Students,

We understand the situation regarding COVID-19 is an unusual circumstance. Please know that if at any time you have questions, you can reach out to us.  Now more than ever, we are committed to working collaboratively with you to ensure you receive access to Tennessee Tech academics, programs, and services. Please be diligent about checking your Tennessee Tech email as we will be sharing important information with you via your Tech email.

Your instructors will be making decisions about how to handle content delivery. In most cases, instructors will be using an asynchronous format. This is a format you likely already familiar with through your online courses or if your instructor uses iLearn.

In asynchronous courses, instructors upload lectures, assignments and other content and students log in to access and complete assignments and deadlines as directed by the instructor.

Synchronous courses are similar to traditional classes.  Students log on and participate in the course just as if they were physically attending the class.

In many cases, your accommodations may remain exactly the same. For example, if your accommodations include extended time, you will sign up as you normally would. The process is essentially the same. The instructor will be responsible for extending the time within the context of the online format. We have provided faculty with instructions on how to manually go into the system and extend the time for students. Your faculty member may choose to incorporate remote proctoring technology which may require you to obtain a webcam and/or microphone. Your instructor will clarify the items you need.

If you qualify for real time captioning (CART), the AEC will assist in coordination of that service so you will continue to receive captioning. 

If you qualify for an interpreter, it is most likely you will access the course experience by Video Remote Interpreting (VRI) during this time. 

If you receive documents that are inaccessible, or even if you’d like to convert your assignment or content into an MP3, please note that the AwesomeAccess feature is available to you. Follow the link, choose your format, and using your domain enter your email and an accessible copy will be sent to you within a few minutes (usually 10 minutes). For more complex content that has detailed formatting, pictures, etc., contact the AEC.

Additionally, our office maintains an Optical Character Recognition Scanner (OCR) to assist with larger documents (book size documents). If you anticipate a need like this, please reach out.

If you are enrolled in a course that provides complex charts, graphs, matrix sets etc., and you qualify for alternate format materials (tactile or braille), AEC can help coordinate creation of tactile/braille content via our 3D TactPlus Printer or Thermal PIAF device. Please reach out if you need this.

Regarding Alternate Format Textbooks and audio books, if you have not already received those you can contact us directly.

If you use Assistive Technology provided by the AEC, and you experience technical problems please reach out to us as soon as possible and we will coordinate with IT regarding your issue. This includes: Sonocent, Kurzweil, or JAWS.

Please keep in mind if you have specialized equipment checked out such as LimeLighter, Leggiero, LiveScribes, Echo Pens, Dragon licenses, we certainly want you to continue use of those items, but they will still be due at the end of the semester so please be mindful of that.

Regarding supplemental materials, it is our assumption that you will continue to receive those materials and that most instructors will be providing those during these circumstances.

The AEC Team continues to be dedicated to ensuring that the Tennessee Tech environment is accessible. We are here for you!


Wings Up,
The AEC Team

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