Code of Conduct
The Higher Education Opportunity Act (HEOA) requires institutions of higher education
participating in the administration of educational loan programs to develop and publish
a Code of Conduct. Any Tennessee Technological University (TTU) officer, employee,
or agent who has responsibilities with respect to student educational loans is required
to comply with this Code of Conduct as outlined below.
1.Tennessee Tech shall not enter into any revenue-sharing arrangement with any lender. The HEOA defines the term "revenue sharing" as an arrangement between an institution and a lender under which the lender issues a Title IV loan to students (or their families) attending the institution and the institution recommends the lender (or its loan products) in exchange for the lender paying a fee or providing other material benefits (including revenue sharing or profit sharing) to the institution or its employees or agents.
2. No officer or employee of Tennessee Tech who is employed in the Financial Aid Office of the University or who otherwise has responsibilities with respect to education loans, or agent who has responsibilities with respect to education loans, shall solicit or accept any gift (any gratuity, favor, discount, entertainment, hospitality, loan, or other item having a monetary value of more than a de minimus amount) from a lender, guarantor, or servicer of education loans.
3. An officer or employee who is employed in the Financial Aid Office of the University or who otherwise has responsibilities with respect to education loans, or an agent who has responsibilities with respect to education loans, shall not accept from any lender or affiliate of any lender any fee, payment, or other financial benefit (including the opportunity to purchase stock) as compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender relating to education loans.
4.Tennessee Tech shall not for any first-time borrower, assign, through award packaging or other methods, the borrower’s loan to a particular lender; or refuse to certify, or delay certification of, any loan based on the borrower’s selection of a particular lender or guaranty agency.
5.Tennessee Tech shall not request or accept from any lender any offer of funds to be used for private education loans (as defined in section 140 of the Truth in Lending Act), including funds for an opportunity pool loan, to students in exchange for the University providing concessions or promises regarding providing the lender with:
•a specified number of loans made, insured, or guaranteed under this title;
•a specified loan volume of such loans; or
•a preferred lender arrangement for such loans.
6.Tennessee Tech shall not request or accept from any lender any assistance with call center staffing or Financial Aid Office staffing. Assistance will be permitted for the following instances:
•professional development training for financial aid administrators;
•providing educational counseling materials, financial literacy materials, or debt management materials to borrowers, provided that such materials disclose to borrowers the identification of any lender that assisted in preparing or providing such materials; or
•staffing services on a short-term, nonrecurring basis to assist the University with financial aid-related functions during emergencies, including State-declared or federally declared natural disasters, federally declared national disasters, and other localized disasters and emergencies identified by the Secretary of Education.
7. Any employee who is employed in the Financial Aid Office, or who otherwise has
responsibilities with respect to education loans or other student financial aid of
Tennessee Tech, and who serves on an advisory board, commission, or group established
by a lender, guarantor, or group of lenders or guarantors, shall be prohibited from
receiving anything of value from the lender, guarantor, or group of lenders or guarantors,
except that the employee may be reimbursed for reasonable expenses incurred in serving
on such advisory board, commission, or group.
In addition to the items above:
As a member of the National Association of Student Financial Aid Administrators (NASFAA),Tennessee Tech also follows the standards established in NASFAA’s Statement of Ethical Principles and Code of Conduct for Financial Aid Professionals.
All Financial Aid staff follow Tennessee Tech Policy No. 134 - Conflict of Interest: Student Financial Aid.