COVID-19 Reporting and Information • HEERF I & II

Freshman Orientation (SOAR)

Orientation & COVID-19 FAQs

⪢ Is orientation still required? (top of page)

Yes, SOAR is still required for new, first-time freshman who are admitted for the summer and/or fall 2021 semester(s). The university and our staff are monitoring the COVID-19 situation and will provide any information to those registered for orientation if plans or programming is adjusted for 2021. For questions concerning summer orientation and COVID-19 precautions, please contact us at


⪢ What precautions should I take before my orientation session? (top of page)

Answer these questions before arriving to campus on the day of your registered orientation session:

• Are you or your guest (if a guest is registered–check your latest reservation confirmation to ensure you registered a guest) experiencing a cough, shortness of breath, or sore throat?
• Have you or your guest had a fever in the last 48 hours?
• Have you or your guest been in close contact (6ft. or less for 15 minutes or longer with or without a face covering) with someone who has tested positive for COVID-19?

If "Yes" to either of these questions, we ask you to help us protect the health of our campus community by... 

• Staying home and monitoring your health or your guest's if either of you are sick or have recently had close contact with someone who has tested positive for COVID-19.
• Staying home if you or your guest have tested positive for or are showing symptoms of COVID-19.

Attendees should be familiar with COVID-19 symptoms as provided by the Centers for Disease Control and Prevention (CDC) as provided here - Additional precautions will be communicated during check-in. 


⪢ Am I required to wear a face covering during SOAR? (top of page)

The expectation for face coverings will be determined and communicated to guests prior to the date of the event. Regardless of the set expectation for each SOAR session, we will instruct participants to bring their own face covering or they will be provided a disposable on at check-in, if needed or upon request.


⪢ What should I do if I'm not feeling well the day of my SOAR session? (top of page)

Please stay home and contact the Office of New Student & Family Programs at We will follow up with you regarding any next steps or adjustments needed to reschedule your orientation session.


⪢ What happens if orientation is canceled due to COVID-19? (top of page)

In the event that orientation and enrollment processes are adjusted based on COVID-19, new students (including those registered for on-campus orientation) will be notified of any changes and the necessary next steps to complete their enrollment process for Summer/Fall 2021. Information on any applicable refunds related to orientation fees will be communicated at that time.

⪢ Will I receive a refund if sessions are canceled? (top of page)

In the event our on-campus orientation sessions are canceled, students who have already registered for a session will be notified of any additional information and next steps, including potential refunds (if applicable).

⪢ Why am I only able to add 1 guest to my SOAR reservation? (top of page)

In the university's response to COVID-19 and to help allow for social distancing during the SOAR program, the university has decided to only allow a maximum of 1 guest per student due to capacity limitations within classrooms, auditoriums, and dining spaces. 


New Student & Family Programs