TechConnect

Assistance/Help

I can't log in to TechConnect. What do I do?

For Students...

If you are unable to login to TechConnect, please ensure you are a currently enrolled student and you are using your campus domain username and password. Your campus domain username is the first half of your campus email address (everything before the "@students.tntech.edu"). If you need help resetting your campus domain/email password, please contact the MyTech HelpDesk at (931) 372-3975 or visit the password reset portal - https://ssp.tntech.edu.


Faculty/Staff/Advisors...

All Tech faculty and staff who have "Faculty and/or Advisor" roles in Banner should be able to login to TechConnect using your Tech email credentials (without the "@tntech.edu"). If you are still unable to access, please complete the Faculty/Staff Access Form.


How-To Tutorials

If you need assistance with utilizing TechConnect as student, faculty member or advisor, there are several how-to video tutorials available in the online tool. You will need to sign in to TechConnect to access the training videos. You can access TechConnect by using the same log-in credentials as you would your Tech email. The Help Center is accessible by clicking on the question mark in the top right hand corner. To login, visit www.tntech.edu/techconnect and click on the "Login" button.


Click the "?" icon in the top right for the TechConnect help site.


Use the search box in the middle to search for the topic/item you need assistance with.

Other TechConnect Questions / Incorrect Data Concerns

For data related & user related issues within TechConnect, such as this GPA is incorrect, student's email information isn't displaying correctly, the student's grades earned in the Fall are not accurate, access to and/or training on TechConnect, contact TechConnect@tntech.edu.

  • Examples:
    • I don't have access to this function, but I think I should.
    • I need additional training to get up to speed on this tool.
    • How do I send an email to students, create a watchlist, etc.?