We offer telephone, voicemail, and television services to the Residential Halls and Faculty/Staff at Tennessee Technological University.
Telecommunications offers many options for those who are approved to telecommute, or wish to make their office operations more efficient.
Employees can request a soft phone which allows the users desk phone to be used on a Tennessee Tech University approved device at home or other location.
Also available is Unified Messaging which allows a user to address their voice mail messages via their email client. The voice mail message is converted into a file attachment and can be listened to, forwarded to multiple users, or saved. Essentially it can be treated like any other email.
For some employees another option is to forward the phone to voice mail with the voice mail periodically being checked from home. Another option is to forward the desk phone to a user's cellphone.
To forward the desk phone to voice mail:
Access the desk phone and dial #9 6245. User will receive a confirmation tone.
To Cancel forwarding:
Access the desk phone and dial *#9. User will receive a confirmation tone.
To forward to your cell phone:
Access the desk phone and dial #9 9 + your cell phone number. User will receive confirmation tone.
When submitting a work order request to the Telecommunications Office for a telephone station move, change, or new installation please submit the request a minimum of 7 to 10 business days prior to the services being needed.
All work requests and service issues will be entered into the WebTMA system utilized by the campus community. Click the link below to enter the WebTMA system.
If you have questions, please call the Telecommunications Department at ext. 3800.