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    Jesse E. Owen Chair of Excellence - Dr. Tor Guimaraes

    The J.E. Owen Chair is dedicated to the discovery and validation of new knowledge regarding the use and management of new technology, particularly information technology, in a wide variety of areas including manufacturing, health care, and financial services. The many research projects the Owen Chair has undertaken in the past and present are in partnership with many leading companies, universities, and research centers throughout the world. The research reports since 1991 have been categorized into four not mutually exclusive categories: Emerging Technologies, System Management, IT Human Resources and Strategic Management.

    Research Partners:

    • Australia- A. Koronius
    • Belgium- T. Taillieu
    • Brazil- M. Caccia-Bava, L. Matheus, E. Merlo, M. Nagano, J. Neto, E. Riccio, G. Madeira
    • Canada- Y. Gupta, J. McKeen, D.S. Staples
    • China- H. Shen, J. Shao
    • England- A. Brown
    • Finland- M. Rwohonen, T. Auer
    • Italy- M. Tagliavini, J. Moro, A. Ravarini, F. Pigni
    • Japan- H. Kitanaka, O. Sato, K. Takeuchi
    • Portugal- A. Serrano, G. Putnik, M. Cunha
    • Sweden- N. Martensson, J. Stahre
    • USA- P. Aiken, C. Armstrong, K. Ashburn, K. Bagchi, B. Bell, K. Benameur, W. Bond, M. Boshart, B. Brandon, B. Broome,A. Brown, M. Campbell, A. Clevenson, D. Cook, M. Cowan, P. Dallow, D. Davis, C. Farrell, J. Froisland, J. George, L. Grevenow, Y. Gupta, A. Haider, S. Harrington, R. Heath, S. Henry, J. Henshall, E. Hostler, B. Howard, M. Igbaria, M. Janson,B. Jones, P. Kerklo, C. Kim, G. Klir, K. Langley, K. Liska,M. Lu, R. Marston, N. McCoy, C. Miller, J. Narus, N. Natarajan, Q. O'Neal, K. Paranjape, W. Paxton, G. Pickett, P. Pothier, T.S. Raghunathan, V. Ramanujam, S. Russell, R. Santhanam, J. Saraph, B. Schwieger, R. Sebastian, S. Seshadri, R. Singh, J. Song, J. Stefaniak, G. Swales, T. Timmerman, W. Truszkowski, G. Udo, M. Walton, R. Weinberg, D. Weinrauch, F.S. Wells, J. Wetherbe, V. Yoon

     

    • MOT for Banking Innovation
      • “Testing Some Special Cultural Traits to Banks’ Ability to Innovate”, co-authored with E. Guimaraes and B Brandon, International Journal of the Academic Business World, (accepted), Spring 2019.
      • “Increasing Bank Business Process Reengineering Benefits by Managing Project Phases”, co-authored with B. Brandon, Knowledge and Process Management Vol. 23 No. 2, 2016.
      • "Empirically Testing Some Major Factors for Bank Innovation Success", co-authored with B. Brandon and E. Guimaraes in the Journal of Performance Management, Vol. 22, No. 3, 2010.
      • "Empirically Assessing the Impact of BPR on Banking Firms", co-authored with B. Brandon, published in the Journal of Bank Cost & Management Accounting, Vol. 12, No. 2, 1999.
         
    • MOT for IT Management
      • “Looking at the User Side of Software Engineering for Project Success”, co-authored with K. Paranjape, and T. Timmerman, published in SAM Advanced Management Journal, 2021
      • “User Support as Moderator for Cloud Computing User Satisfaction”, co-authored with K. Paranjape, published in International Journal of Cloud Computing, 2019.
      • “Testing Cloud Computing for Customer Satisfaction and Loyalty”, co-authored with K. Paranjape, published in International Journal of Electronic Customer Relationship Management, 8(1), pp. 72-86, 2014.
      • "Major Determinants of Strategic Information System Plan Assimilation", co-authored by J. Ryan, R.K. Rainer, Jr., M. Ruohonen, and T. Auer, published in the International Journal of the Academic Business World, Vol. 4, No. 2, 2010.
      • "Agent Technology: Flexible Intelligence and Systems Integration", co-authored by V. Yoon, B. Broome, & R. Singh, published in Proceedings of Applied Business Research Conference, Puerto Rico, 2004.
      • "Shaping CIO's Competencies and Activities to Improve Company Performance: An Empirical Study", published in the Proceedings of the 11th European Conference on Information Systems, ECIS 2003, Italy, June 2003.
      • "Important CIO Features for Successfully Managing IS Sub-functions", co-authored with A. Ravarini, M. Tagliavini, and J. Moro, published in Strategies for Managing IS/IT Personnel by Idea Group Publishing, 2003.
      • "Exploring the Impact of CIO Competencies on Company Performance" co-authored with A. Ravarini, J. Moro and M. Tagliavini, published in the Proceedings of the IRMA 2001 Conference, Toronto, Canada.
      • "Client Server System Success: Exploring the Human Side", co-authored with M. Igbaria, published in Decision Sciences, Special Issue, Vol. 8, No. 4, 1997 and Emerging Technologies, Sage Publications, 1999.
      • "Empirically Testing the Relation Between End-User Computing Problems and Information Center Success Factors", co-authored with Y. Gupta and R.K. Rainer, Jr., published in Decision Sciences, Vol. 30, No. 2, 1999.
      • "The Importance of Practical Theory", Editorial Preface, published in Information Resources management Journal, Vol. 12, No. 3, July-Sept, 1999, pp. 3-4.
      • “Empirically Testing Some Determinants of EDI Implementation Success”, co-authored with Susan Harrington. Published in Journal of Management Systems, Vol. 10. No. 3, pp. 1-16, 1998.
      • “Exploring ES Success Factors for Business Process Reengineering” co-authored with Youngohc Yoon and Aaron Clevenson. Published in Journal of Engineering and Technology Management, Vol. 15, Nos. 2 & 3, 1998.
      • "Successful Strategies for user participation in Systems Development", co-authored with J. McKeen, published in the Journal of Management Information Systems, Vol. 14, No. 2, 1998.
      • "Assessing Research Productivity: Important but Neglected Considerations" published in Decision Line, Vol. 29, No. 3, pp. 18, May, 1998.
      • "Exploring the Factors Associated with ES Success", co-authored with V. Yoon and Q. O'Neil, published in MIS Quarterly, Vol. 19, No. 1, 1995 and Gestao & Producao, Vol. 4, No. 1, 1997.
      • "The Support & Management of User computing in the 1990's" published in International Journal of Technology Management (IJTM), Vol. 14, No. 6/7/8, pp. 766-788, 1997.
      • “Assessing ES Development Approaches to Support Executive Decisions”, co-authored with Youngohc Yoon. Published in Technology Management: Strategies & Applications, Vol. 3, No. 3, 1997.
      • "Need for Organizational Approaches in IS Research", published in Visioiva Valmentaja Verkostoissa, Turko, pp. 72-85, 1997.
      • "The Support and Management of User Computing in the 1990's", published in the International Journal of Technology Management, Special Issue, Vol. 14, No. 6/7/8, 1997.
      • “Success Factors for Expert Systems: An Empirical Test”, co-authored with Youngohc Yoon. Published in Gestao e Producao, Vol. 3, No. 1, 1996.
      • "Assessing the Impact of Information Centers on End-user Computing and Company Performance" published in Information Resources Management Journal (IRMJ), Vol. 9, No. 1, pp. 6-15, 1996.
      • “Assessing Determinants of Desirable ES Impact on End-user Jobs”, co-authored with Youngohc Yoon and Aaron Clevenson. Published in European Journal of Information Systems, Vol. 5, 1996.
      • “Factors Important to ES Success: A Field Test”, co-authored with Youngohc Yoon and Aaron Clevenson. Published in Information & Management, Vol. 30, No. 3, 1996.
      • “Assessing the Impact of Shell Characteristics on ES Success”, co-authored with Younohc Yoon and Quinton O’Neal. Published in The Journal of Intelligent Technologies, Vol. 8, No. 4, 1995.
      • “Exploring the Factors Associated with ES Systems”, co-authored with Youngohc Yoon and Quinton O’Neal. Published in MIS Quarterly, Vol. 9, No. 1, 1995.
      • "Outcome Assessment of BPR", published in Technology Management, Vol. 2, 1995.
      • “Assessing Expert Systems Impact on End-Users’ Jobs”, co-authored with Youngohc Yoon. Published in JMIS, Vol. 12, No. 3, 1995.
      • “Empirically Testing the Outcomes of User Involvement in DSS Development”, co-authored with Magid Igbaria. Published in OMEGA, Vol. 22, No. 2, 1994.
      • “Integrating Artificial Neural Networks with Rule-Based Expert Systems”, co-authored with Younohc Yoon and George Swales. Published in DSS Special Issue on Artificial Neural Networks, Vol. 1, 1994.
      • “Empirically Testing the Determinants of Expert System Success”, co-authored with Youngohc Yoon and Quinton O’Neal. Published in Proceedings of the 2nd International Meeting, Decision Sciences Institute, Seoul, Korea, 1993.
      • “Exploring the Determinants of Imaging System Success”, published in Proceedings of Hawaii International Conference on System Sciences, Maui, Hawaii, Vol. IV, 1993. This paper was nominated for the Best Paper Award.
      • “Improving Organization Absorption of Emerging Technologies: A Socio-Technical Approach”, co-authored with Godwin Udo. Chapter in Information Technology and Organizations: Challenges of New Technologies, Harrisburg, PA, Idea Group Publishing, 1993.
      • "Antecedents and Consequences of Job Satisfaction among IC Employees", co-authored with M. Igbaria, published in the Journal of Management Information Systems, Vol. 9, No. 4., 1993.
      • “End-User Development of Expert Systems”, co-authored with Stuart Wells. Published in Proceedings of 1992 IRMA Conference, Charleston, SC, 1992.
      • “An Integrated Approach to Building a Financial Expert System”, co-authored with Youngohc Yoon and George Swales. Published in Proceedings of the 1992 Decision Sciences Institute Conference, San Francisco, CA, 1992.
      • “Testing the Effectiveness of Case-Based Reasoning for ES Development: A Case Study”, co-authored with Youngohc Yoon and George Swales. Published in Proceedings of the 1992 Decision Sciences Institute Conference, San Francisco, CA, 1992.
      • “Developing Knowledge- Based Systems: An Object-Oriented Organizational Approach”, co-authored with Youngohc Yoon. Published in Information Resources Management Journal, Vol. 5, No. 3, 1992.
      • “Determinants of DSS Success: An Integrated Model”, co-authored with Magid Igbaria and Ming-te Lu. Published in Decision Sciences, Vol. 23, No. 2, 1992.
      • "Selecting DSS Evaluation Methods", co-authored with C. Kim, published in the Journal of Information Technology Management, Vol. 3, No. 1, pp. 29- 37, 1992.
      • "Determinants of DSS Success: An Integrated Model", co-authored with M. Igbaria and M. Lu, published in Decision Sciences, Vol. 23, No. 2, pp. 409-430, 1992.
      • "The Object Oriented Approach to Systems Development" co-authored by R. Weinberg and R. Heath, published in Systems Development Management, 32-01-70, 1989.
      • "Sources of Personal Computing Problems", co-authored by v. Ramanujam, published in OMEGA International Journal of Management Science, Vol. 17, No. 6, 1989.
      • "A Guide to Selecting Expert Systems Applications", co-authored by M. Lu, published in the Journal of Information Systems Management, 1989.
      • "A Guide to Selecting Expert Systems Applications", co-authored with M. Lu, published in the Journal of Information Systems Management, Spring, 1989, pp. 8-15.
      • "The Process of Selecting Information System Projects" co-authored by J. McKeen, published in Data Base, Summer 1989.
      • "Personal Computing Problems and Some Organizational Factors: A Multivariate Analysis", co-authored with Y. Gupta and T. Raghunathan, published in Computers and Operations Research, Vol. 16, No. 5, 1989.
      • "Selecting Expert Systems Development Projects", co-authored by M. Lu, published in Systems Development Management, V32-03-20,1988.
      • "Information Resources Management: Improving the Focus", published in Information Resources Management Journal, Fall, 1988.
      • ""Organizational Bias in the Selection of MIS Projects", co-authored with J. McKeen, published in OMEGA, Vol. 16 Is. 4, pp. 297-307, 1988.
      • "Selecting Expert systems Development Projects", co-authored with M. Lu, published in Systems Development Management, 32-03-20, 1988, pp. 2-10.
      • "A Status Report of the Use of Computer Based IS in PRC", co-authored with M. Lu, published in Information and Management, Vol. 15, No. 5, Dec. 1988, pp. 237-242.
      • "Information Resources Management: Improving the Focus" published in Information Resources Management Journal (IRMJ), pp. 10-21, 1988.
      • "DSS for Top Executives: Obstacles and Bridges" published in International Journal of Information Management, Vol. 7, pp. 21-35, 1987.
      • "The Nature of Information Resources Management" presented at American Greeting Corporation, Jan., 1986.
      • "Human Resources Needs to Support and Manage User Computing Activities in Large Organizations" published in Human Resource Planning, Vol. 9. No. 2, June, 1986.
      • "System Analysis-Skill Hierarchy" published in Computer Personnel (ACM SIGCPR), Vol. 8, No. 2, pp. 2-7, March, 1980.
    • MOT for Manufacturing Innovation
      • “An Expanded Model of Success Factors for NPD Performance” co-authored with K. Paranjape and M. Walton, published in International Journal of Innovation & Technology Management, 2019.
      • “Empirically Testing Factors Increasing Manufacturing Product Innovation Success”, co-authored with K. Paranjape and M. Cornick, published in International Journal of Innovation & Technology Management Vol. 15, No. 2 2018.
      • "Testing Success Factors for Manufacturing BPR Project Phases" co-authored with Ketan Paranjape, published in the International Journal of Advanced Manufacturing Technology, Vol. 68, No. 9, pp. 1937-1947, 2013, open access Springerlink.com.
      • "Success Factors for Implementing Manufacturing Process Reengineering", co-authored with K. Paranjape, published in the Journal of Manufacturing Technology Research, Vol. 3 No. 3/4, pp. 1-14, 2012.
      • "Exploring Manufacturing Companies Effectiveness in Competitive Intelligence, IS Support and Business Change", published in the International Journal of Manufacturing Technology and Management, Vol. 2, No. 1-7, pp. 479-497, 2000.
      • "Empirically Testing the Impact of Manufacturing System Complexity on Performance", co-authored with N. Martensson, J. Stahre, and M. Igbaria, published in the International Journal of Operations & Production Management, Vol. 19, No. 12, pp. 1254-1269, 1999.
      • "Field Testing Proposed Predictors of BPR Success in Manufacturing Firms", published in Journal of Manufacturing Systems, Vol. 18, No. 1, pp. 53-65, 1999.
      • "Important Factors for BPR Success in Manufacturing Firms" published in Gestao and Producao, Vol. 5, No. 1, pp. 1-17, 1998.
      • "An Investigation of the Antecedents of Turnover Intention for Manufacturing Plant Managers", co-authored with G. Udo and M. Igbaria, published in the International Journal of Operations a& Production Management, Vol. 17 No. 9, pp. 912-930, 1997.
      • "Empirically Assessing the Impact of BPR on Manufacturing Firms" co-authored with W. Bond, published in International Journal of Operations & Production Management (IJOPM), Vol. 16, No. 8, pp. 5-28, 1996, and Gestao and Producao, Vol. 3, No.1, pp. 8-32, 1996.
      • "Success Factors for Manufacturing Expert System Development", co-authored by V. Yoon and Q. O'Neal, published in Computers and Industrial Engineering, Vol. 28, No. 3, pp. 545-559, 1995.
      • "The Role of IS in Manufacturing Automation", co-authored with J. Saraph, published in the Journal of Information Systems Management, Vol. 8 No. 1, pp. 58-66, 1991, and Auerbach's 1992 Special Report on Productivity.
    • MOT for Health Care Innovation
      • “Humans Factors Affecting HMS Impact On Nurses Jobs”, co-authored with M. Caccia-Bava and V. Guimaraes, International Journal of Healthcare Information Systems and Informatics Vol. 15 No. 1, 2020.
      • “The Moderating Effect of Organization Culture on Competition Intensity and Hospital Quality”, co-authored with M. Caccia-Bava and M. Geist, International Journal of Healthcare Information Systems and Informatics Vol. 15, No. 3, 2020.
      • “Empirically Testing Some Factors Affecting HMS Usage”, co-authored with M. Caccia-Bava and V. Guimaraes, International Journal of Health Care Quality Assurance Vol. 29, No. 6, 2016.
      • "Important Factors for Success in Hospital BPR Project Phases", co-authored with Maria do Carmo Caccia-Bava and Valerie C.K. Guimaraes, published in the International Journal of Health Care Quality Assurance, Vol. 26, No. 8, 2013.
      • "Important Human Factors for HMS Implementation Success", co-authored with Maria do Carmo Caccia-Bava and Valerie C.K. Guimaraes, published in the Journal of Healthcare Information Management, Vol., 26, No. 4, 2012.
      • "Testing Some Determinants of Hospital Innovation Success", co-authored with Maria do Carmo Caccia-Bava and Valerie C.K. Guimaraes, published in the International Journal of Health Care Quality Assurance, Vol. 22. No. 5, 2009.
      • "Hospital Organization Culture, Capacity to Innovate and Success in Technology Adoption", co-authored with Maria do Carmo Caccia-Bava and Susan Harrington, published in the Journal of Health Organization and Management, Vol. 20, No. 3, 2006.
      • "Empirically Testing Determinants of Hospital BPR Success" co-authored with Maria do Carmo Caccia-Bava and Valerie C.K. Guimaraes, published in the International Journal of Health Care Quality Assurance, Vol. 18, No. 7. 2005.
    • Presentations
      • “Radical versus Incremental Product Changes as Moderator for NPD Success”, co-authored with K. Paranjape and M. Walton, presented at SAMIBC Virtually, Cookeville, TN, March 2021, recipient of best paper award. 
      • “Success Factors for Managing Technology for Business Innovation: Panel Discussion”, co-presenters R. Bell and T. Timmerman, presented at SAMIBC, Virtually, Cookeville, TN, March 2021.
      • “Improving Business Innovation in Practice and Business Curriculum: Panel Discussion”, co-presenter R. Bell, presented at SAMIBC Virtually, Nashville/Cookeville, TN, March 2020.
      • “Looking at the User Side of Software Engineering for Project Success”, co-authored with K. Paranjape and T. Timmerman, presented at SAMIBC Virtually, Nashville/Cookeville, TN, March 2020.
      •  “Testing Some Special Cultural Traits to Banks’ Ability to Innovate”, co-authored with E. Guimaraes, E., and B. Brandon, presented at Academic Business World Conference, Nashville, TN, May 2018, recipient of best paper award. 
      •  “A New Measure of Organizational Culture for Business Innovativeness in Practice”, co-authored with M. Walton and C. Armstrong, presented at Academic Business World Conference, Nashville, TN, May 2018, recipient of best paper award.
      •  “Understanding the Process and Success Factors to Increase Synergies between Research and Teaching”, co-authored with D. Ballou, B. Huguenard, B. Nagy, and C. Armstrong, presented at International Multi-Conference on Society, Cybernetics and Informatics, Orlando FL, July 2016,
      •  “Empirically testing some factors affecting HMS usage”, co-authored with Caccia-Bava, Maria do Carmo and Valerie CK Guimaraes, presented at Academic Business World Conference, Nashville TN, May 2016.
      •  “AB Capacity as Moderator for Company Innovation Success”, co-authored with B. Thielman, B, V. Guimaraes, and M. Cornick, presented at Academic Business World Conference, Nashville, TN, May 2016.
      •  “Empirically Testing Factors Increasing Manufacturing Product Innovation Success”, co-authored with K. Paranjape, M. Cornick, M. and C. Armstrong, presented at ISPIM Innovation Forum, Boston MA, March 2016.
      •  “Testing Major Factors for Reducing Obstacles in Product Innovation Success”, co-authored with M. Nagano, and C. Armstrong, presented at Academic Business World Conference, May 2015, Nashville TN.
      •  “Assessing some models for city-government implementation: a case study”, co-authored with Gilberto Madeira, and Leonardo de Souza Mendes, presented at Academic Business World Conference, Nashville TN, May 2014.
      • "Assessing the Impact of ERP on end-user Jobs" co-authored with C. Armstrong, J. Neto, E. Riccio and G. Madeira, presented at the Academic Business World Conference, Nashville, TN, May, 2014.
      • "Assessing IS Strategic Plan Quality and Some Important Determinants", co-authored with T. Reponen, T. Auer, and M. Ruohonen, presented at 2013 Joint Meeting of Academic Business World International Conference and International Conference on Learning and Administration in Higher Education, Biloxi, MS, 2013.
      • "Assessing the Need for a More Comprehensive Measure for System Quality" co-authored with C. Armstrong and B. Jones, presented at the International Conference of the Academic Business World, Nashville, TN, May, 2012.
      • "Important Factors for IS Strategic Plan Assimilation", co-authored with T. Auer, J.E. Ryan, M. Ruohonen, and R. K. Rainer, Jr., presented at The International Academy of Business & Public Administration Disciplines Conference, Memphis, TN, October, 2011.
      • "Major Determinants of Strategic Information System Plan Assimilation" co-authored with J. Ryan, R.K. Rainer, Jr., M. Ruohonen, and T. Auer, presented at the Academic Business World Conference, Nashville, TN, 2010, recipient of Best Paper Award.
      • "Increasing Academic Research Relevance and productivity", presented at IABPAD Conference, Memphis, TN, Keynote Speaker, October, 2009.
      • "Testing for Important Factors for Business Innovation Success" presented at Academic Business World, ABW, Conference, Nashville, TN, May, 2008, receiving the Best Paper Award.
      • "Exploring Major Determinants of Successful Business", co-authored with B. Schwieger, presented at the 10th International Conference on Global Business and Economic Development (SGBED), Kyoto, Japan, 2007.
      • "Evolving a Comprehensive Measure for System Quality" co-authored with C. Armstrong and B. Jones, presented at MIT Conference, Cambridge, MA, Nov. 2006, published in proceedings.
      • "Testing the Relationships between Culture, Capacity to Innovate, and Success in Hospital Organization Change" co-authored with M. Caccia-Bava, presented at management Conference 2006, Prato, Italy, July 11-14.
      • "Addressing Some HRM Issues to Improve Performance of Cross-Functional Teams in Concurrent Engineering", co-authored with C. Miller, presented at International Engineering Management Conference, Newfoundland, Canada, 2005, proceedings, pp. 260-264.
      • "Exploring the Relations between Competitive Knowledge, Business Innovation & Performance", co-authored with C. Miller, presented at Management Conference, Rhodes, Greece, 2005.
      • "Agent Technology: Flexible Intelligence and Systems Integration", presented at the Applied Business Research Conference (ABR), Puerto Rico, March 2004.
      • "IS Quality: Seeking and Expanded Measure" presented at 9th International Conference on Information Quality, ICIQ, at MIT, Cambridge, MA, Nov. 2004.
      • "Some Conclusions about KM" presented at ECIS 2004, June, Turku Finland.
      • "Shaping CIO's Competencies and Activities to Improve Company Performance: An Empirical Study", co-authored with A. Ravarini, J. Moro,and M. Tagliavini, presented at the 11th European Conference on Information Systems, ECIS, Naples, Italy, 2003.
      • "Increasing the Relevance of IS Academic Research" presented at Magid Igbaria-Distinguished Lecture Series, Claremont, CA, Nov. 6-8, 2003.
      • "Managing Corporate Data Resources" presented to Information Management students at Tennessee Tech University, class instructor Dr. Curtis Armstrong, April, 2003.
      • "Managing Corporate Networks" presented to Information Management students at Tennessee Tech University, class instructor Dr. Curtis Armstrong, April, 2003.
      • "Using a Systems Approach to Analyze the Impact of Financial Systems on Society" co-authored with A. Caccia-Bava, presented at 47th Annual ISSS Conference, Crete, Greece, July, 2003.
      • "Empirically Testing Some Main User Related Factors for Systems Development Quality", co-authored with J.D. McKeen and S. Staples, presented at ICIQ Conference at MIT, Cambridge, MA, 2002, published in proceedings.
      • "IT Globalization Success Factors" presented at Seminars for Faculty Development in International Business, FDIB, Globalization Seminars, Memphis, TN, June 7-10, 2001.
      • "Exploring the Impact of CIO Competencies on Company Performance", co-authored with co-authored with A. Ravarini, presented at IRMA 2001, Toronto, Canada.
      • "Research Issues in Supplier Network Management", co-authored with N. Natarajan, Panel at Decision Science Institute Conference, Orlando, FL, 2000.
      • "Conducting Effective Global IT Research" presented and a panel member at Decision Science Institute (DSI) Conference, June, 2000 in New Orleans, LA.
      • "DSS Globalization Issues" presented at the Global Information Technology Management, GITM) Conference, Memphis, TN, June 2000.
      • "Jesse E. Owen Chair Research" presented at Notre Dame December 10, 1999.
      • "Making Your IS Department Ready for the 21st Century" presented at TN EDP Symposium, Fall Creek Falls State Park, Spencer, TN, April, 1999
      • "Absorptive Capacity: Its Dimensions and Relationship to Corporate Culture and Innovation Success", co-authored and presented by S. Harrington, 1999 Academy of Management Conference, Chicago, IL.
      • "Compatibility, Competition, and Risk in the Implementation of EDI", co-authored with S. Harrington, presented at 16th Annual Conference of the Association of Management, Chicago, IL, 1998.
      • "Using a Systems Approach to Analyze the Impact of Financial Systems on Society" co-authored with A. Caccia-Bava, presented at The 42nd Annual Conference of the International Society for the Systems Sciences, Atlanta, GA, July, 1998, published in proceedings.
      • "Testing Human Factors to Client Server System Success", presented at Southeast Decision Sciences Institute Conference, Atlanta, GA, February 26-28, 1997, published in proceedings.
      • "Globalization, Technology and Jobs" co-authored with A. Caccia-Bava, Congresso Brassa Panel and Presentation, Nov. 12-15, 1997, Brasil.
      • "Improving Software Quality by Modeling Defect Extraction: A Case Study" co-authored with D. Phan, presented at 27th EDP Symposium, April 13-15, 1997.
      • "Exploring Some Determinants of ES Quality", co-authored by V. Yoon and A. Clevenson, presented at QMIT Conference, Cambridge, MA, 1997.
      • "The Benefits, Problems and Success Factors for Corporate Connectivity" Panel Chair, Special Interest Group on Computer Personnel Research Annual Conference (SIGCPR), San Francisco, CA, April, 1997.
      • "Exploring the Human Side of Client Server system Success", co-authored with M. Igbaria, presented at the Southeast Decision Sciences Institute Twenty-Seventh Annual Meeting, SEDSI 1997, Atlanta, GA, published in proceedings.
      • "Assessing the Importance of Manufacturing System complexity and Moderating Variables" co-authored with N. Martensson, presented at The Second World Congress on Intelligent manufacturing Processes & Systems, Budapest, Hungary, June, 1997, published in the proceedings.
      • "Strategic Investments in Manufacturing Technology: An Options Valuation Framework", co-authored by N. Natarajan, presented at the 2nd
      • "Exploring a Chairman of the Board's Construction of Organizational Reality: The Colruyt Case", co-authored with M. Janson, A. Brown, and T. Tallieu, presented at Information Systems and Qualitative Research Conference, 1997, Philadelphia, PA, published in proceedings of the IFIP TC8 WG 8.2 International Conference on Information Systems and Qualitative Research, pp. 303-323.
      • World Congress on Intel. Manufacturing Processes and Systems, Budapest, Hungary, 1997.
      • "Empirically Assessing the Effectiveness of Mechanisms and Activities Used for Organization MOT" co-authored with R. Bell, presented at 4th International Conference on Management of Technology, Miami, FL, Feb 27-March 4, 1994, published in proceedings.
      • "IS Ph.D. Research in the 21st Century", panel member, ECIS '97, June 19-21, Cork, Ireland.
      • "Systems to Support managerial Work", Session Chair, ECIS '97, June 19-12, Cork Ireland.
      • "Organizational Learning: Managerial Key to the 21st Century", presented at Federal University of Araraquara, Araraquara, Brazil, Oct. 9, 1996.
      • "Benefits and Issues from Theory Development Using IBM & Dupont's Expert Systems", presented at IEEE/ECLA/IFIP International Conference on Architectures and Design Methods for Balanced Automation Systems, BASYS '96, June 17-20, 1996, Portugal.
      • "Improving Manufacturing Company Competitiveness: The Wrong and Right Ways", presented at the National Meeting of the Industrial Engineering Association, Piracecaba, Brazil, Oct. 7, 1996.
      • "The Problems , Benefits, and CSF for Virtual WP", panel member at SIGCPR '96, April 11-13, Denver, CO.
      • "Benefits, Problems and SF for CSS", presented at the TN EDP Symposium, Fall Creek Falls, Spencer, TN, April 14-16, 1996.
      • " Success Factors for Manufacturing Expert Systems Development", co-authored by V. Yoon and Q. O'Neil, presented at The First World Congress on Intelligent Manufacturing Processes & Systems, San Juan, Puerto Rico, 1995.
      • "Successful Strategies for User participation in Systems Development", co-authored with J. McKeen, published in European Conference on Information Systems, ECIS, Athens, Greece, June, 1995.
      • "The Implications of Globalization and Culture for IS Management", presented at Information Resources Management Association (IRMA'95) Conference, Atlanta, GA, May, 1995.
      • "Effectively Managing Expert Systems Technology", co-authored by V. Yoon, presented at the Tennessee EDP Symposium, Spencer, TN, 1995.
      • "Empirically Assessing the Problems, Benefits and Success Factors for BPR" presented at The Queen's University of Belfast, Ireland, April 12, 1995.
      • "Integrating BPR and TQM", presented at Joint Meeting: Institute of Industrial Engineers and American Society for Quality Control, Eastman Chemical Presentation, Kingsport, TN, April, 1995.
      • "Knowledge Industry for Intelligence Manufacturing-Factory of the Future", presented at the 1st World Congress on Intelligence Manufacturing Processes and Systems-Plenary Panel, Puerto Rico, Feb. 1995.
      • "An Investigation of the Antecedents of Turnover Intention for Manufacturing Plant Managers", co-authored with G. Udo and M. Igbaria, presented at the 26th Annual Meeting of Decision Sciences Institute, Boston, MA, 1995.
      • "Exploring the Relationship between 'Green' Activities and Tools and Business Benefits", co-authored by K. Liska & D. Weinrauch, presented at the Babson College Conference in London, Frontiers of Entrepreneurship, April,1995. Published in the proceedings.
      • "Environmental Stewardship Benefits:; US & Pacific Rim Firms", co-presented with K. Liska at the 2nd Annual International Conference on Global Business Environment and Strategies, Aug. 1994, Sun Valley, Idaho.
      • "An Empirical Study of Expert Systems Success Factors", co-authored by V. Yoon and Q. O'Neal, presented at The World Congress on Expert Systems, Lisbon, Portugal, 1994.
      • "Empirically Testing the Determinants of ES Success", co- authored by V. Yoon and Q. O'Neil, presented at the 6th Annual Fall Conference on Managing Advanced Information Technology, Syracuse University, NY, 1994.
      • "Testing the Determinants of ES Impact on Users Jobs", co- authored with V. Yoon, presented at the 7th Annual Symposium on Artificial Intelligence, Monterrey, Mexico, 1994.
      • "End User Computing Support and Management: A Status Report", co-authored with G. Pickett, published in proceedings from the 5th Conference of the International Information Management Association, Las Vegas, NV, 1994.
      • "Outcome Assessment of BPR" presented in New Delhi, Nov. 1994 and Brazil, Dec., 1994.
      • "An Exploratory Assessment of the Use and Benefits of ESDLC in Practice", co-authored by V. Yoon, presented at 2nd International management Decision Science Institute Conference, Seoul, Korea, 1993.
      • "Empirically Assessing the Effectiveness of Mechanisms and Activities used for Organization Innovation", co-authored with K. Liska, presented at the 13th Annual Babson College Entrepreneurship Research Conference, Houston, TX, March 1993, published in proceedings, Frontiers of Entrepreneurship Research, pp. 43-57.
      • "Exploring the Determinants of Imaging System Success" presented at 26th Hawaii International Conference on System Sciences, Maui, HI, 1993, published in proceedings, Vol. 6.
      • "Empirically Testing the Benefits of Business Innovation", presented with K. Langley at Tennessee Tech University Alumni Appreciation Day, Feb. 1993.
      • "Organizing for Innovation" presented at the 4th International Forum on Technology Management Conference, Berlin, Germany, Oct. 18-20, 1993.
      • "Artificial Neural Networks for Aiding Organizational Decision making: Promises and Obstacles", co-authored by V. Yoon and D. Davis, presented at the 24th annual Meeting of the Decision Sciences Institute, Washington, DC, 1993.
      • "Checking the Status and Assessing the Value of Information Centers and End-user Computing" presented at the ACM SIGCPR '93 Conference, St. Louis, MO, April, 1993.
      • "Implementing the JTPA in TN via Entrepreneurship Program" co-presented with K. Liska and D. Weinrauch at the 11th Annual International Entrepreneurship Education Forum, Charleston, SC., June 1993.
      • "Examining the Challenges and Opportunities of Environmental Sensitivity and Green Market Strategies for Small Businesses" co-presented with K. Liska and D. Weinrauch at the 7th annual Research Symposium on Marketing and Entrepreneurship, Boston, MA, Aug., 1993.
      • "Empirically Testing the Determinants of ES Success" co-authored with V. Yoon and Q. O'Neil, presented at the 2nd International Meeting of Decision Science Institute, Seoul, Korea, 1993.
      • "Challenges from Growing Global Forces", presented at Workshop on Strategies for the International Business School,Tennessee Tech, April, 1993.
      • "Global IS: Questions and Propositions on the Conflict between Cultural Diversity and System Uniformity", Panel on Global Information Systems, IFIP WG 8.2 Conference, Noordwijkerhout, The Netherlands, May, 1993.
      • "User Participation in Information System Development: Moderation in All Things", co-authored by J.D. McKeen, presented at IFIP WG8.2 Conference, Information Systems Development, Human, Social and Organizational Aspects, Noordwijkerhout, The Netherlands, 1993.
      • "Empirically Assessing the Impact of Innovation on Company Performance", co-authored with G. Pickett and K. Langley, presented at the National Conference of the Academy of Business Administration, Las Vegas, NV, 1993. Proceedings pp. 862-870.
      • "Assessing the Importance of Managing End-User Computing Problems", co-authored by M. Igbaria and J. Henshall, presented at the 24th Annual Meeting of the DSI, Washington, D.C. , 1993.
      • "Empirically Assessing the Impact of User Involvement on DSS Success", co-authored with M. Igbaria, presented at 24th Annual Meeting of the Decision Sciences Institute, DSI, Washington, DC, 1993, published in proceedings.
      • "Tennessee Tech Research Projects, 1992-1993" presented at Hi-Tech Initiative Association, Nashville, TN, Oct., 1992.
      • "Antecedents and Consequences of Job Satisfaction among Information Center Employees" co-authored with M. Igbaria, presented at Special Interest Group for computer Personnel Research, SIGCPR 92 Conference, Cincinnati, OH, April, 1992, published in proceedings, pp. 352-369.
      • "Job Satisfaction among Information Center Employees: its Antecedents and Consequences", co-authored with M. Igbaria and K. Benameur, presented at Northeast Decision Sciences Institute, 21st Annual Meeting, Waltham, MA, April 1992, published in proceedings.
      • "An Empirical Analysis of Information Center Performance", co-authored with G. Pickett, presented at the 21st annual Meeting Western Decision Science Institute, Reno, NV, 1992.
      • "Enhancing the IS Curriculum to Keep Up with Industry Needs" presented at 22nd Annual Tennessee EDP Symposium, Fall Creek Falls State Park, Spencer, TN, April, 1992.
      • "Testing the Effectiveness of Case-based Reasoning for ES Development: A Case Study", presented at Decision Sciences Institute Conference, San Francisco, CA, Nov. 1992.
      • "Integrating Artificial Neural Networks with Rule-based Expert Systems", co-authored with V. Yoon and G. Swales, presented at DSS/AI/Expert Systems, 1992 Decision Sciences Institute Meeting, San Francisco, CA, Nov. 1992.
      • "Toward using an Expert System Development Life Cycle", co-authored with V. Yoon, presented at Decision Sciences Institute Conference, San Francisco, CA, 1992.
      • "Developing Knowledge-Based Systems: An Object-Oriented Organizational Approach", co-authored by V. Yoon, presented at Tennessee Tech University Manufacturing Center, TN, 1992.
      • "End User Development of ES", co-authored with S. Wells, presented at 1992 IRMA International Conference, Charleston, SC, 1992.
      • "Improving Project Selection with a Socio-Technical Approach", co-authored with G. Udo, presented at the IRMA International Conference, Charleston SC, 1992.
      • "Making Computer Technology Work Harder for You" presented to Tennessee Technological University MBA Alumni Association, Nov., 1991, Cookeville, TN.
      • "Getting the Most of Computer Technology" presented at Central Minnesota district Dietetic Association Seminar, February, 1990.
      • "Prototyping for Addressing Decision Support System Problems", co-authored by J. Saraph, presented at Decision Science Institute Annual Meeting, New Orleans, LA, 1989.
      • "Prototyping Benefits in Addressing DSS Problems", co-authored with J. Saraph, presented at Decision Science Institute Annual Meeting, New Orleans, LA, 1989.
      • "Systems Development Trends in Large Organizations" presented at The DPMA/BCIS Student Fall Conference, St. Cloud State University, St. Cloud Minnesota, Oct. 1988.
      • "The Impact of Personal Computers on the MIS Function" presented at QMIS Club-JSAP Winter Conference, St. Cloud, Minnesota, Jan., 1987.
      • "MIS Project Selection Bias", co-authored by J.D. McKeen, presented at the Administration Sciences Association of Canada, British Columbia , Canada, 1986, published in proceedings.
      • "The Nature of Information Resources Management" presented at American Greeting Corporation, Jan., 1986.
      • "DSS for Top Executive: Obstacles and Bridges" presented at Hawaii International Conference on System Sciences, 1986.
      • "Managing User Computing in Organizations" presented at Weatherhead School of Management, Case Western Reserve University, Executive MBA Program, April, 1985.
      • "Human Resources Needs to Support and Manage User Computing Activities in Large Organizations" presented at Human Resource Planning Society Research Symposium, Philadelphia, PA, Dec. 1985.
      • "The Impact of Business Trends on the Management of Data Storage" presented at the National Bureau of Standards, Computer Science and Technology Workshop, published in NBS Sp. Publication 500-139, "Data Base Directions: Information Resource Management-Making it Work, June, 1986.
      • "Computing Trends in Wholesale Distribution: A Business Managers Perspective" presented at the INFOMART'S Conference on Wholesale Distribution, Practical Technologies for Improving Distributor Competitiveness, Dallas, TX, Sept. 1985.
      • "What Every Executive Should Know Before Using Computers" presented at the INFOMART'S Conference on Wholesale Distribution, Practical Technologies for Improving Distributor Competitiveness, Dallas, TX, Sept. 1985.
      • "Assessing the Impact of User Computing on the MIS Function" presented to the Data Processing Management Association Dinner Meeting, Sept. 1985, Madison, WI.
      • Effective Microcomputing Tools" presented at the Hospital Information Systems Sharing Group Winter Seminar, Jan., 1985, Clearwater, Florida.
      • "Defining and Ranking MIS Critical Tasks", presented at the 5th International Conference on Information Systems, Tucson, AZ, 1984, published in proceedings.
      • "Managing Personal Computing in Organizations" presented at Case Western Reserve University, Alumni Seminar Day, April, 1983.
      • "Office Automation: A Major Piece of the Information Resources Management Puzzle" presented at Word Processing Forum/ Burks Evans Johnson & Associates Inc., Aug. 1983.
      • "Costs and Advantages of the Data Base Approach: An Administrative Viewpoint" presented at Minnesota Academy of Science, 48th Annual Meeting, Mankato State University, April, 1980, Mankato, Minnesota.
      • "Managing Information Centers Effectively" presented at the Association for Systems Management (ASM) 18th Annual Upper New York State Systems Seminar, April, 1983, Rochester, NY.
      • "Case Analysis on the MIS/USER Interface", presented at the 17th Annual Computer Personnel Research Conference, Boca Raton, FL, June, 1980, published in proceedings, pp. 147-167.
      • "System Analysis-Skill Hierarchy" presented at the Association of Computing Machinery-Princeton University, Aug. 1979.

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