College of Education Testing Center
The College of Education Testing Center is located in Matthews-Daniel Hall Room 106 and is designed to provide both computer-based and paper-based testing in a secure environment. We are certified to provide the following exams:
- College Level Examination Program (CLEP) tests
- Counseling & Psychology Comprehensive Exams (CPCE)
- Miller Analogy Test (MAT)
- Pearson VUE standardized tests
We strive to ensure that all tests are administered in an efficient, fair, and secure manner. We endeavor to provide a quality service that allows each candidate the opportunity to demonstrate his or her ability in the tested subject areas.
- About the Testing Center
The College of Education Testing Center consists of a test lab, a check-in/monitoring station, and a personal storage area.
- The lab has 21 candidate terminals. Each terminal is located in a privacy desk made from sound-absorbing material.
- There is also an adjustable-height ADA compliant station available.
- The lab is monitored 24/7 via cameras as well as monitored in person during test set-up, exam periods, and clean up.
- General Information
When registering for a test, please note that TN Tech is in the Central time zone. Make certain you allow for any time changes that might affect your arrival time.
- You should also consider parking when planning your travel and arrival times; detailed parking information is available on Parking Information page.
- Matthews Daniel Hall is located on the south end of the TN Tech Quadrangle. It is the 3rd building on the right side of the quad as you walk toward Bell Hall from Derryberry Hall. Refer to the Tech interactive map for more information: http://tntech.university-tour.com/map.php
- The check-in office is Matthews Daniel, Rm. 104. Please stop here when you arrive for your test.
- Make certain you have read the Check-in and Test Day Information section of our website prior to your arrival.
- Unexpected Closings
If the College of Education Testing Center is closed for weather, illness, technical issues, etc., you will be notified via email by ETS for all Praxis Exams.
- For all other exams, check local media for winter weather advisories and school closings. If TN Tech is closed, the Testing Center will be CLOSED.
- The Testing Center will email you with information about how to reschedule your exam.
- Test Rescheduling and Cancellations
If you arrive after test start time or fail to show up for your purchased test on test day, you will not be able to reschedule. You will have to purchase and register for another test.
Please pay attention to instructions provided below about cancellation/rescheduling procedures and time windows; failure to cancel or reschedule in time may cause your test fee to be forfeited.
To reschedule or cancel a Praxis exam, you may do so up until 3 days prior (not including date of test administration). For example, the deadline to cancel a Friday appointment is Tuesday at 11:59 p.m. Eastern. The following link provides further information and information about how to cancel or reschedule a Praxis exam: https://www.ets.org/praxis/register/changes/
CLEP and MAT
If you need to cancel or reschedule your CLEP or MAT test, you may do so up to 7 days prior to the test date. For example, if your test date is June 22, June 15 is the last day you would be eligible to reschedule. If you do not cancel or reschedule before that cutoff, you will have register for a new test date and re-pay. Email the Testing Center (firstname.lastname@example.org), include your:Name
CLEP/MAT registration number
Marketplace order number
Current test date
Desired test date (if applicable)
Reason for rescheduling/cancelling
Testing Center staff will respond to let you know if the desired reschedule date is possible or confirm your cancellation. You may find a list of tests dates on the TN Tech CLEP & MAT registration website: https://epay.tntech.edu/C20205_ustores/web/classic/store_main.jsp?STOREID=103&SINGLESTORE=true
In the case of emergencies that require you to cancel or reschedule a test after the 7-day cutoff, please email the Testing Center (email@example.com). The Testing Center Coordinator and Associate Dean will consider the circumstances and make an allowance at their discretion.
Contact Elizabeth Honeycutt (firstname.lastname@example.org) and copy the Testing Center (email@example.com ).
- Childcare Not Provided
The Testing Center does not supply childcare. Please make arrangements ahead of time for childcare during the test time (from arrival through test finish). If you cannot find childcare, you will have to reschedule your test and potentially forfeit your test fee. Testing Center staff cannot monitor children and children cannot be left unattended in the Testing Center or in the building.
- Testing Disturbances
TheTennessee Tech College of Education Testing Center does not have dedicated security staff. The Testing Center is under 24/7 video surveillance, with cameras being used in accordance with Tennessee Technological University Policy 403: Safety and Security Camera Acceptable Use. Any and all incidents will be documented using the TN Tech College of Education Testing Center Incident Report template, and the documentation will be kept on file. Specific vendor incident notification procedures will also be followed.
If any testing candidate causes a disturbance, either verbal or physical, resulting in his or her test being canceled, no refund will be issued. Rescheduling of the test will be the responsibility of the candidate.
In the event of a minor verbal disturbance (e.g., talking during the test, shouting or aggressive speech toward Testing Center staff), the individual will be asked to stop the disturbing behavior, and if it occurs during the test, he or she will be asked to exit the test lab. If the disturbance is not resolved after speaking to the individual or is believed to interfere with test taking, the Testing Center Coordinator or on-duty Testing Center Administrator may decide that the candidate cannot return to complete the test. In this case, his or her test will be canceled. Should the behavior escalate or the individual refuse to leave, the Testing Center staff will contact Tennessee Tech Campus Police and the Associate Dean. If such behavior occurs more than once with the same individual, the Testing Center Coordinator and Associate Dean may decide to take additional steps, such as refusing to allow the individual to test at the Testing Center in the future.
The Testing Center staff take any verbal threat of physical violence or harm seriously. Should any individual threaten a staff member, other test candidate, TN Tech employee, other person, or himself/herself, TN Tech Campus Police and the Associate Dean will be called immediately. The Testing Center may be secured and the test may be paused or stopped, depending on the threat level. If possible to do so safely, the Testing Center staff will ask the individual to remain until the police arrive. If it is not safe, the individual may be allowed to leave. A detailed physical description of the individual will be provided.
In the event of a minor physical disturbance (e.g., throwing of belongings, slight damage to Testing Center property) outside of the test lab, the individual will be asked to cease the behavior. If the disturbance occurs in the test lab, the Testing Center staff will escort the individual involved out of the lab. If the situation can be resolved safely, Testing Center staff will do so. If the staff determines it is unsafe to continue testing, the other candidates will be notified immediately and will be given instructions as to how to proceed until the disturbance is over and follow up with the test vendor and Testing Center to reschedule.
The individual causing the disturbance will be asked to leave the Testing Center and his or her test will be canceled. All property damage will be documented as part of an incident report. The Testing Center Coordinator and Associate Dean may also decide to take further steps such as refuse to allow the individual to test at the Testing Center in the future. Should the behavior continue/escalate or should the individual refuse to leave, the Testing Center staff will contact TN Tech Campus Police and the Associate Dean. The Testing Center Coordinator and Associate Dean may also decide to take further steps such as refuse to allow the individual to test at the Testing Center in the future.
In the event of a major physical disturbance (destruction of property, physical violence, display or use of weapons of any sort), the TN Tech Campus Police, Associate Dean, and Dean will be contacted immediately. Testing Center staff will determine if it is safe to evacuate the Testing Center. Testing Center staff will lead candidates to a designated assembly point, to be determined by the nature of the event and the University’s Emergency Operations Plan, for an accountability check and to wait until the disturbance is over (or police request everyone leave campus). If it is determined that shelter-in-place is safest, the following steps should be taken:
The test proctor(s) should close the test lab door and remain in the locked test lab with the candidates. The Test Center Administrator (TCA) on duty should go to the check-in station and close the door, which locks automatically. The TCA should then go to the Coordinator’s office (if accessible) and lock the door; if the Coordinator’s office is not accessible, he or she should remain in the check-in station with the door locked. Once safely inside with the door locked, the TCA should call the TN Tech Campus Police (931) 372–3234 and alert them to the situation. The Associate Dean and Dean should also be notified immediately.
The offending individual will not be allowed to test at the Testing Center in the future.
Specific Vendor Procedures
ETS: If a disturbance of any sort takes place during a Praxis or CLEP administration, a Center Problem Report (CPR) must be submitted to ETS through the Unify Admin console. A Testing Center CPR should also be filled out & saved. Please follow the CPR procedures described in the Testing Center SOP manual. Upon CPR review, ETS may decide to take action steps to cancel and invalidate any or all test administrations and scores, depending on the nature and level of severity of the disturbance.
Pearson: If a disturbance of any sort takes place during an MAT administration, a Testing Center Incident Report should be filled out & saved. If the test administration had to be stopped, call the Pearson help desk to file any necessary reports and for information about rescheduling candidates. Please follow the incident report procedures described in the Testing Center SOP manual. Upon review, Pearson may decide to take action steps to cancel and invalidate any or all test administrations and scores, depending on the nature and level of severity of the disturbance.
CPCE: Notify Elizabeth Honeycutt in Counseling & Psychology; if requested reach out to the Center for Credentialing and Education contact (Laura Hall as of July 2018). A Testing Center Incident Report should be filled out & saved. Please follow the incident report procedures described in the Testing Center SOP manual. Upon review, test administrators may decide to take action steps to cancel and invalidate any or all test administrations and scores, depending on the nature and level of severity of the disturbance.
Amended 8/21/2018, approved 8/21/18.
- TNeCampus Exams
The College of Education Testing Center DOES NOT offer proctor services for TNeCampus course examinations. Should you need a proctor for a course exam, please contact firstname.lastname@example.org.