TLC Testing
Test-Taker Survey
| 2025-2026 (16,615 responses) |
2024-2025 (12,787 responses) |
2023-2024 (10,577 responses) |
2022-2023 (5,102 responses) |
2021-2022 (4,342 responses) |
||||||
| Satisfaction with overall TLC testing experience | 96% satisfied | 4% unsatisfied | 95% satisfied | 5% unsatisfied | 94% satisfied |
6% unsatisfied |
94% satisfied | 6% unsatisfied | 92% satisfied | 8% unsatisfied |
| Were you pleased overall with the TLC testing physical environment? | 97% yes |
3% no |
97% yes |
3% no |
97% yes |
3% no |
97% yes |
3% no |
94% yes |
6% no |
| Satisfaction with TLC testing staff interactions | 97% satisfied | 3% unsatisfied | 97% satisfied | 3% unsatisfied | 96% satisfied |
4% unsatisfied |
97% satisfied | 3% unsatisfied | 96% satisfied | 4% unsatisfied |
| Scheduling an appointment was easy | 97% agree | 3% disagree | 97% agree | 3% disagree | 96% agree |
4% disagree |
97% agree | 3% disagree | 97% agree | 3% disagree |
Faculty Survey
Exam Summary
| 2025-2026 | 2024-2025 | 2023-2024 | 2022-2023 | 2021-2022 | |
| Computer-based exams taken | 12,008 | 9,587 | 7,534 | 3,875 | 3,734 |
| Unique computer-based exams given | 570 | 409 | 329 | 152 | 105 |
| Paper/pencil exams taken | 4,609 | 3,079 | 2,432 | 1,227 | 467 |
| Unique paper/pencil exams given | 349 | 277 | 323 | 95 | 60 |
| Exams taken with accommodations | 613 | 358 | 651 | 114 | 64 |
| Unique professors using TLC Testing | 99 | 80 | 115 | 38 | 38 |
| Unique test-takers using TLC Testing | 4,661 | 4,055 | 5,527 | 2,254 | 2,028 |
| Overall total exams taken | 16,617 | 12,666 | 9,966 | 5,102 | 4,201 |
Exam Types
| 2025-2026 | 2024-2025 | 2023-2024 | 2022-2023 | 2021-2022 | ||||||
| # of exams taken | total hours spent | # of exams taken | total hours spent | # of exams taken | total hours spent | # of exams taken | total hours spent | # of exams taken | total hours spent | |
| ACCUPLACER | 194 | 454 | 203 | 488 | 215 | 500 | 255 | 571 | 312 | 741 |
| ALEXPPL | 12 | 48 | ||||||||
| CCTST | 1,209 | 1,428 | 1,087 | 1,249 | 1,027 | 1,079 | 728 | 774 | 748 | 671 |
| EC-Council | 12 | 38 | ||||||||
| Kryterion | 48 | 149 | 56 | 157 | 8 | 20 | ||||
| Major field tests | 461 | 947 | 375 | 785 | 411 | 886 | 110 | 254 | 48 | 126 |
| Meazure Learning | 204 | 771 | 269 | 927.1 | 189 | 672 | 38 | 142 | ||
| Tech course exams | 14,219 | 21,475 | 10,636 | 14,782 | 8,082 | 11,351 | 3,946 | 5,696 | 3,078 | 4,305 |
| TN eCampus | 57 | 144 | 59 | 173 | 31 | 74 | 15 | 33 | 14 | 28 |
| Other proctoring | 20 | 39 | 99 | 477 | 3 | 6 | 10 | 26 | 1 | 5 |
| HESI A2 | 181 | 819 | ||||||||
| TOTALS: | 16,617 | 26,310 | 12,788 | 19,052 | 9,966 | 14,588 | 5,102 | 7,497 | 4,201 | 5,876 |
TLC Testing Notes
2025-2026: Testing usage continues to grow and has expanded the types of exams proctored with the addition of HESI, EC-Council, and ALEKS PPL.
2024-2025: Testing continues to grow in almost every category; only ACCUPLACER and major field testing were lower than the previous year, and there were a bit fewer unique professors and test takers this year.
2023-2024: Total exams proctored and total hours both almost doubled this year compared to last year. Standardized tests increased but the largest growth was in Tech course exams. Over half of the student body used TLC Testing this year. Satisfaction remains high. This year faculty who used TLC Testing completed a survey to help evaluate procedures and make recommendations for changes.
2022-2023: Testing increased again this year in both total exams and total hours. The College of Arts & Sciences began offering their major field test in the TLC, and Tech Course Exams increased again. This year Meazure Learning, a standardized test vendor, approved the TLC as a testing site. Satisfaction remains high.
2021-2022: Testing was back at full capacity, and traffic essentially doubled. Tech Course Exams and CCTST exams increased significantly.
2020-2021: Due to the pandemic, testing operated at reduced capacity the entire year. However, the TLC still proctored twice as many exams as last year, with the most significant increase in paper/pencil exams. TLC Testing saw more unique courses, professors, exams, and test-takers this year.
2019-2020: This was the first year of TLC testing beginning in Fall 2019. Testing was then
closed in spring once the university went to completely online classes in March 2020
due to COVID.